.... and there's the crux of the problem. You want boutique service but, I suspect, you'd also be looking for a sharp price.
Even if you pay lip service to the idea of in home demo from a premium dealer, when push comes to shove everyone has that nagging voice "You can buy it cheaper..." That's partly why the TV industry is in the gutter.
No retailer can afford to offer such in-house demos and still compete with the guys just selling from a Web site with no retail store front to back it up.
The purist Hi-Fi retail market had the right idea in the 70s through to now. Take away price competition and make dealers compete on service. Once the question of "Can I buy this Naim amp cheaper in the next town?" goes away because it's the same price everywhere, then consumers relax and focus on finding a trustworthy dealer who knows the product and wants to gain a customer for years rather than just one sale. It worked too. Dealers could afford to offer home dems and do all the after sales care stuff because the margin supported it. The volume of business came from how well they respected and served the customers.
