Sorry eBay problem

Faceman · 24 Mar 2017 at 19:30

I buy from eBay often and sell once in awhile.
This time i bought a chrome cast ultra, it was used no box but good price, so was happy.
Arrived quickly, but when i opened it up it was only a Chromecast 2. So i emailed the seller, he apologized and said it was his mistake, he had listed it incorrectly... He asked if i could return it and he would refund.... I understood and just asked for some postage money so i was not out of pocket. At this point he turned abit and implied i would not send his item back and said he would not refund or send any postage money till i sent the item back to them.

I don't think I'm been unreasonable asking for postage? All i did was purchase am item, they sent the wrong thing...

Any feedback before do anything would be great.
Cheers

cainer · 24 Mar 2017 at 19:37

just say, "ok no problem, il claim not as described to eaby, cheers bb"

Destination · 24 Mar 2017 at 19:47

Indeed, do the ebay claims process

Faceman · 24 Mar 2017 at 19:49

I didn't want to be a **** and just claim to eBay, but also don't want to be out of pocket

Haggisman · 24 Mar 2017 at 20:12

You really believe the seller "made a mistake" and listed it incorrectly? Most probably did it deliberately and banking on the buyer (you) thinking it's not worth the postage cost to send back.

If he's going to be a **** about it then use the eBay process, that's what it's there for

Raumarik · 24 Mar 2017 at 20:16

cainer said:
just say, "ok no problem, il claim not as described to eaby, cheers bb"

+1

He's not a shop and you aren't a charity OP. his mistake - he needs to take the hit for it.

dowie · 24 Mar 2017 at 21:25

Faceman said:
I didn't want to be a **** and just claim to eBay, but also don't want to be out of pocket

I don't see how you'd be an **** here - you've contacted him and asked him to pay for postage, he's playing games... just report him to ebay

jimjamuk · 24 Mar 2017 at 21:47

Just open a case, return the item and request the refund Inc the postage. The eBay case system will deal with it if he drags his heels

[FnG]magnolia · 24 Mar 2017 at 21:48

Didn't we use to have an eBay thread so that everyone else didn't have to read this stuff? Was that a fever dream?

Boycey0211 · 24 Mar 2017 at 21:58

[FnG]magnolia said:
Didn't we use to have an eBay thread so that everyone else didn't have to read this stuff? Was that a fever dream?

We're having the same fever dreams if it was...

*Moangroan* · 25 Mar 2017 at 13:47

So you send it back and he refunds...using ebay return scheme.

Is he forced to pay return postage or is this kind of voluntary ??

Steampunk · 25 Mar 2017 at 13:54

IIRC, last time I did a returns from Ebay for "not as described", the Ebay web page allowed me to print off a pre-payed returns label. Presumably Ebay pays and adds it to the sellers refund bill.

MatsyLR · 25 Mar 2017 at 14:15

Just open a case against him "not as described", you might no want to be an ass about it, but its the only way around it.