Sound has suddenly stopped

mdaw · 7 Apr 2018 at 15:33

Hi all,

I noticed a few months ago that my sound suddenly stopped working. I have really old speakers but they have always been fine. They still get power but the pc doesnt seem to recognise them now?

Have i had an update that could have stopped them working on windows 10?

mdaw · 8 Apr 2018 at 08:32

As far as i can remember it just looks like a 3.5mm headphone jack with a light purple surround. I havent had time to look properly as im working all weekend. From memory it used to plug into the top central hole of six on the motherboard. It was fine until not so long ago.

mdaw · 8 Apr 2018 at 12:28

Yeah ok i will give the speakers a go in my phone to make sure they arent the issue.

mdaw · 18 Apr 2018 at 15:29

Finally tested the speakers and they do work with other things like my phone so no idea why my computer has stopped working with them?

mdaw · 1 May 2018 at 14:08

For anyone with the same predicament I have sorted the problem.

Turns out I needed to do a repair/reinstall on windows 10. I used this link
https://www.google.co.uk/url?sa=t&s...YAp8QFggsMAE&usg=AOvVaw3i3fcoqtZylbSwfMVZWxTw

It was very simple but took a bit of time to do all the installation. I tried deleting everything realtek and reinstalling from the msi website but that had no effect so my last option seemed like a clean install of windows but luckily I could do this and keep everything as it was without having to clean install.

Hope this can help someone else with this problem.