spam please help

You've used teh reset facility in internet explorer yes?

Also, have you used different browsers to confirm if it is an internet explorer issue or computer wide?
 
just tried firefox and had no problems so just double checked through internet explorer and still the same problem
wots the reset facility in explorer
 
Turn off system restore
Boot to Safe Mode (press F8 during boot up)
Run Malware Bytes, Spybot and SaS, write down anything they find.

Try to use the above programs to remove the malware, but if the problem still occurs, tell us what problems they found.

There will probably be a specialist tool to remove whatever infection it is.

Bear in mind, that you probably have a very nasty rootkit infection, so the quickest and best option is almost certainly to re-install the OS. It honestly is often more hassle than it's worth trying to remove these types of infection.

If you use your machine for any kind of online banking, or online purchases, then I really wouldn't consider anything other than a fresh install of the OS.
 
ive had some serious issues used dr web cureit it found a trojan and deleted it, i restarted my computer and it get passed the windows xp sign with the curser at the bottom goes to a blank screen the reboots itself please can u help
 
Time to re-install.

I assume you have your OS installed on a separate disk, or at least a separate partition from your data (documents, photos, music, etc)?
 
oh **** looks like it will this mean i lose everything saved on hard drive

Only if you haven't got your data on a seperate partition or the ability to plug the drive into another computer (ie; the one you are posting from) to recover your data first.
 
If you havn't sorted this out yet, google majorgeeks, post on their forums and they WILL sort you out, they are excellent and very helpful.

No offence to guys here but they have more knowledge if this kind of problem.
 
i really appreciate all your help thanks, ive posted something on that website, but it defo looks like a reinstall of windows
 
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