Soldato
- Joined
- 23 Apr 2009
- Posts
- 11,973
- Location
- Cheshire
Yea, I would also vote that you send back the XL2410T. This is a 120Hz monitor with known issues (such as overdrive trailing and backlight bleeding) and because of these issues BenQ pretty rapidly introduced a replacement (the XL2420T) which is MUCH better and hence why the XL2410T is so much cheaper.
That said, I would still test it out and see what you think (maybe you won't notice any issues). Since DSR allows you to fully test an item before returning it to the seller - just so long as you take reasonable care of it while it is your position. For reference you need to notify the seller with 7 working days of receiving the item to initiate DSR and you pay for the return shipping (though the seller pays the full refund plus initial postage costs). At a guess sending the monitor will cost no more than £20 - which IMHO is worth it for changing from an XL2410T to a XL2420T.
If you do DSR then it is worth telling the retailer what you are doing and ask them what return method they recommend. You may get lucky (especially if you say you will be ordering the replacement to them) and they may offer to pay for the pickup themselves, though they are not obligated to. Even if they don't they are likely to give you some good ideas for companies to use - as presumably they have had other customers in similar positions before.
That said, I would still test it out and see what you think (maybe you won't notice any issues). Since DSR allows you to fully test an item before returning it to the seller - just so long as you take reasonable care of it while it is your position. For reference you need to notify the seller with 7 working days of receiving the item to initiate DSR and you pay for the return shipping (though the seller pays the full refund plus initial postage costs). At a guess sending the monitor will cost no more than £20 - which IMHO is worth it for changing from an XL2410T to a XL2420T.
If you do DSR then it is worth telling the retailer what you are doing and ask them what return method they recommend. You may get lucky (especially if you say you will be ordering the replacement to them) and they may offer to pay for the pickup themselves, though they are not obligated to. Even if they don't they are likely to give you some good ideas for companies to use - as presumably they have had other customers in similar positions before.
Last edited:
