He is after a new one, not a 6 year old one.
In 2002 Merloni took over Creda/Hotpoint along with Indesit/Ariston who they already owned.
Around 2005 the Italians decided to use the most cheapest parts they could find resulting in virtually every product being floored or quarantined before being quickly repaired.
I was the Quality Audit Technician for 27 years and all 5 of us in the Quality Department did not own a Creda, Hotpoint, Ariston or Indesit product between us.
During 1000s of quality meetings the Italians would not listen to our pleas to use better parts.
The products are now built in Poland where they care even less.
You have been lucky.
Take the advide or not - I don't care.