Steam cd key problems

footman · 2 Sep 2008 at 16:03

I apologise if this has been asked before, I've searched but cant find a relevant thread. I bought a retail copy of Counter Strike Source on the High Street but when entering the code to register with Steam it says its invalid due to that sequence already being registered.

Apparently I'm supposed to send all the paperwork (receipt, cd key reset form etc. ) to the USA! Is there an easier way that I've missed?

neoboy · 2 Sep 2008 at 16:15

That's what you had to do ages ago, now you just have to send a screenshot the the steam support I think.

EDIT: I think this is what you do.

rjk · 2 Sep 2008 at 16:18

and normally a picture of the cdkey and box/reciept

footman · 2 Sep 2008 at 16:19

cheers

TheRedZealot · 2 Sep 2008 at 16:39

Was it brand new?

uv · 2 Sep 2008 at 16:41

don't forget the loaf of hovis when you send them a picture of your cd key!

footman · 2 Sep 2008 at 16:46

TheRedZealot said:
Was it brand new?

yes

footman · 2 Sep 2008 at 16:47

uvmain said:
don't forget the loaf of hovis when you send them a picture of your cd key!

I'm trying to scan the loaf but its tricky. Would they accept a scan of 1 slice?