Steam refunds!

[matt_fsr]

Well, apparently this is now a thing

It's long overdue in my opinion, but I'm glad they've put forward a sensible policy, and one that can be clearly understood.

I'll probably be more likely to take a punt on something and see if I like it, knowing I can get a refund if I'm genuinely disappointed.

 

[wunkley]

That is brilliant news

 

[Sega Mega Dave]

Thank you Origin for starting the trend and their brilliant refund service. Glad to see another giant follow.

 

[Beerbaron]

Great news

 

[se_vietboi]

Sweet

 

[Spacedeck]

Where was you yesterday?

I'm sure we have at least 2 threads on this a page back

 

[Twirlywoos]

http://forums.overclockers.co.uk/showthread.php?t=18674396

 

[FrenchTart]

Thread refunds!

 

[Thesnipergecko]

Hello Thesnipergecko
Your refund request has been received by Steam!
We're reviewing your refund request and will get back to you as soon as possible.

LEGO® Worlds
Purchased: Jun 1, 2015
Refund request: £11.99 to your Steam Wallet
Requests are considered on a case by case basis and are not typically issued for purchases of released products that are more than 14 days old, or if the purchased product has more than 2 hours of playtime. For in-game items the refund period is 48 hours and the item must not have been consumed, modified, or transferred.

To learn more about the refund process, please visit http://store.steampowered.com/steam_refunds/

Requested on the 2nd. Haven't heard anything back yet.

 

[matt_fsr]

F...f...f....f.....f..... fail

I shall now commence to defecate upon my dwellings' postal delivery mechanism.

 

[Rusko187]

Sooo out of curiosity as long as I've not spent more than an hour playing a game.. irrespective of when I bought the game they can refund me?

What about gifted games?

 

[snips86x]

already posted, there is a thread about this posted a few days back!

 

[Sencha]

Sooo out of curiosity as long as I've not spent more than an hour playing a game.. irrespective of when I bought the game they can refund me?

What about gifted games?

No its within 14 days.. If it's since the beginning of time I'd be able to get a refund on like 75% of my library

 

[Rusko187]

No its within 14 days.. If it's since the beginning of time I'd be able to get a refund on like 75% of my library

That was my thoughts

 

[Glaucus]

Excellent, I need to try. As there's an alpha I brought which shouldn't be on there, hasn't been updated in months and others have already got refunds quoting EU regs.

Also not sure if I should keep distant worlds as it won't run for some reason, but am running w10 so could be an issue with that or drivers. But really want to play it, so hopefully once w10 is released it gets patched or I fine what's causing the issue.

 

[Thekwango]

Excellent, I need to try. As there's an alpha I brought which shouldn't be on there, hasn't been updated in months and others have already got refunds quoting EU regs.

Also not sure if I should keep distant worlds as it won't run for some reason, but am running w10 so could be an issue with that or drivers. But really want to play it, so hopefully once w10 is released it gets patched or I fine what's causing the issue.

DayZ by any chance

 

[Glaucus]

DayZ by any chance

Nope, Mars something or other.

Edit - Race to Mars

 

[Glaucus]

Won't let you submit a refund request if it's older than 6 months.

 

[Vinno]

Now all they need to do is sort out their awful customer support and its all gravy.

 

[StrongSad]

I had a refund through this morning for Kerbal Space program. (game text waaayyy to small for me to see, even though I sit 3 inches from my monitor)

As it was on a 14 day deferred payment from Paypal, I got a message from steam to say it had been refunded, then another from paypal to say the payment was cancelled.
Awesome