Stone Chiped Windscreen

kitkat9933

kitkat9933

kitkat9933

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Joined
26 Aug 2012
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4,434
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North West
On the M62 today, a large stone hit my windscreen causing quite a large stone-chip, directly in my line of sight which is killing my OCD.

Is this either repairable or going to require a replace?

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Not sure if that kind of damage is repairable. The glue they use is designed to seep in to cracks, not repair surface damage :/
 
I hope it can be repaired, if not can I force insurance to replace the screen for a stone chip? It's pretty large and in my direct vision so really affecting my concentration.
 
I believe if it's affecting your ability to drive in any way they should replace it, it also has the risk of failing MOT and/or developing into a crack. You may have to pay an excess mind depending on your policy.

Who is your insurance with?
 
Delta3D said:
I believe if it's affecting your ability to drive in any way they should replace it, it also has the risk of failing MOT and/or developing into a crack. You may have to pay an excess mind depending on your policy.

Who is your insurance with?
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Excess I don't mind, just don't want to pay the full £1,500 whack. Insurance is provided by Ageas.
 
I had a windscreen replaced on my car without any hassle at all as it was full of tiny chips, only cost me £50. I told the insurer and they took my word for it. This was through a specialist broker though, who are much nicer to deal with.
 
kitkat9933 said:
Excess I don't mind, just don't want to pay the full £1,500 whack. Insurance is provided by Ageas.
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Should be fine then. Don't see why they would deny the claim and I think it'll be £50 or below overall. Worth it if it's distracting you
 
When you book with auto glass they ask for a description and will suggest best course of action.

If they think it needs a new screen they will have one on the van and they come to fit it they think it can be repaired they will do that.
 
Shoeyuk said:
When you book with auto glass they ask for a description and will suggest best course of action.

If they think it needs a new screen they will have one on the van and they come to fit it they think it can be repaired they will do that.
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Their rules. What they don't state is what they *will not* repair, and *that* happens to be quite a lot (the damage has to meet their repair criteria).

The issue with their repair criteria is twofold; the equipment they use (restricts certain repairs) and the repairer confidence/experience (the repair technician will be penalised for failed repairs).

From what I can see in the image, the damage is on the surface, IOW, it is not structural. More of a cosmetic repair. I would repair that but I cannot see the exact position in relation to the driver and the wiper sweep.
 
Glassman said:
Their rules. What they don't state is what they *will not* repair, and *that* happens to be quite a lot (the damage has to meet their repair criteria).

The issue with their repair criteria is twofold; the equipment they use (restricts certain repairs) and the repairer confidence/experience (the repair technician will be penalised for failed repairs).

From what I can see in the image, the damage is on the surface, IOW, it is not structural. More of a cosmetic repair. I would repair that but I cannot see the exact position in relation to the driver and the wiper sweep.
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The position is almost bang centre of the drivers side of the windscreen.
 
kitkat9933 said:
The position is almost bang centre of the drivers side of the windscreen.
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Many repairers won't touch it, and many won't know what to do with it other than squirt a bit of gear on it and hope for the best.

It looks very much like a scuff; once repaired, it will have a watermark-like appearance, or like a droplet of water.
 
Tell Autoglass it's a large crack and then the day before they are due to arrive throw a small child at the screen.

You then then look forward to Autoglass' standard 3 visits before they have the right screen and then another visit to resolve issues created by the 3rd visit.
 
They did an injection repair and buff today. It's gone down a fair bit and taking shine off it, I'll see if I can live with it for a few days otherwise it will be replaced.
 
I am getting a windscreen replacement on Tuesday. A large stone or something flew up and chipped the screen heavily, with small cracks coming off it. Lucky for me it was not in my field of view.
 
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