singist said:By making the call, you invite the abuse, as far as I'm concerned.
As far as I'm concerned you're talking out of your backside.
My attitude is very civil most of the time and I tend to give people respect until they prove unworthy of it; ringing people at all hours and being deceitful about who you are or what your purpose is deserves the sort of response we are talking about.
I understand why people are upset, but you have to understand - those making the calls usually are just doing a job, nothing more and they aren't out to spite anyone so hurling abuse at them isn't going to solve anything. It is easier just to say "No thanks." and put down the sodding phone. Attacking the individual making the call is just showing your inability to deal with the situation and also a distinct attitude problem and even a superiority complex.
I'm not saying that the above applied to you when you worked at a call center but I'm affraid it does to many people who "work" there.
I never met one person who wanted to be abused nor asked for it, although they probably do exist. It got to the point, that after two weeks of working there, I didn't want to phone one more person but I had to because I needed the money.
Please don't take it so personally, but there is NO defense for phoning me or anyone else for "market research" or "I'm calling on behalf of Orange" or you have won a free mobile phone etc etc. Just **** off and get a job clamping cars where you will meet many more nice people who will be only too pleased to hear how you're just doing your job.
Like I said, don't shoot the ****ing messenger boy. If you've got such a gripe with it, take it to the company CO. The employee cannot help what they're being told to do for their pay.
Sorry but if you like annoying people as a job ....... don't stand around complaining about your situation ..... do something about it.
I don't like annoying people, even when I was working there, I didn't like doing it... but I had to. People have lives outside these jobs, which you seem to fail to comprehend. I quit the damn job after a couple of months, I couldn't deal with it anymore and I'll never go back into that line of work.
Anyway, enough of this badinage ........ live long and prosper.![]()