Strange issue

koolpc

koolpc

koolpc

Soldato
Joined
2 Dec 2004
Posts
14,601
Location
Under The Desk, Wales
My friend has issues with internet in that it is slow and almost comes to a stand still at times. These are the things he has tried so far but still it is intermittent and very sluggish:

Talktalk sent a new Router..........
Tried new Ethernet Cable.........
Talktalk checked line etc on several occasions........
Formatted PC and reinstalled Win 7
Tried different browsers, Chrome, IE, Firefox......


Still he is getting a hit and miss internet. He can be waiting ages for it to change a page etc etc. All of the above have been tried to no avail.

He tried his laptop and all was fine with the internet!!

Could it be a fault with his motherboard? Thanks
 
Thing is, he has had a new router so shouldn't that have made a difference even with a format and clean install?

ADSL it is
 
It could be Talktalk's DNS servers are poor. I would suggest trying Google's.

Another issue is, it could be congestion issues, meaning during peak times due to the amount of TalkTalk users in the area trying to use the internet, it could slow it down for everyone.

Or, the inbuilt network card on the motherboard is just faulty.
 
So the laptop is fine and the PC is not?

Sounds like a possible NIC issue on the PC, perhaps driver issue or it's dropping to 10mbps. Look at the adaptor properties and ensure it's 100mbit full and TCP offload is set. Update the drivers to the actual manufacturer's driver and not the Microsoft one.
 
Dooksy said:
So the laptop is fine and the PC is not?

Sounds like a possible NIC issue on the PC, perhaps driver issue or it's dropping to 10mbps. Look at the adaptor properties and ensure it's 100mbit full and TCP offload is set. Update the drivers to the actual manufacturer's driver and not the Microsoft one.
Click to expand...

But, as i said, the PC has been formatted and is still the same.
 
You're better off using the drivers from the manufatcurer website, the ones on the disks will be out of date. If the PC is 6 years old... then the network drivers are 6 years out of date :p.
 
Orcvader said:
You're better off using the drivers from the manufatcurer website, the ones on the disks will be out of date. If the PC is 6 years old... then the network drivers are 6 years out of date :p.
Click to expand...

This.

All motherboard driver CDs belong in the bin.

Could be a damaged NIC on the motherboard, try another network card. It's not uncommon for them to be damaged.
 
Also is it a complete vanilla install of Windows 7 or is it done from a recovery partition? What I'm getting at is that there may be some 3rd party AV/firewall software on there. If not everything does seem to point at the NIC.
 
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