Strange line on NEC MultiSync 20WGX2

Jamrasta · 25 Jan 2008 at 23:29

Just notice something unusual on my screen. On the left hand side about an inch and a half in starting from the top of the screen, is what looks like a faded stain (My screen is clean:]) that goes vertically down the screen about 4 inches. It's not in your face but its there and I can notice it all the time now.

Any ideas as to what this is?

Dup · 26 Jan 2008 at 08:28

I noticed this a while back, albeit very feint!

However, it's not always there and since then I'd forgotten about it. Might wanna try disconnecting the power for a bit as that's all I have done to the monitor since.

Jamrasta · 26 Jan 2008 at 15:52

It is strange, even stranger as it doesn't show up on my desktop!

I'm hopeing it's not a sign of any impending fault

Jamrasta · 27 Jan 2008 at 17:28

I've captured a photo of it as best I can, anyone seen anything like this before ? It does look worse in the flesh.

http://i167.photobucket.com/albums/u148/Jamrasta/NECProblem.jpg

Psycho Sonny · 27 Jan 2008 at 17:32

probably a slight fault with the panel, the reason why it wont show on your desktop is because of the colour of your desktop, its probably more apparent with darker colours and unnoticeable with lighter colours, why not try and RMA back to nec or where you bought it from, mind you these arent being made anymore so you will get a different screen back, i would ask first before RMA'ing

Jamrasta · 27 Jan 2008 at 17:36

Cheers, I bought it from OcUk around Oct 2006. Just had a look on NEC's site and they state : 1. REPLACEMENT OF THE EQUIPMENT
NEC DISPLAY SOLUTIONS EUROPE GMBH will collect the defective product from the customer and will replace it normally within the next 2 working days with an intact product of equivalent or higher value.

Which seems pretty good, i'll have to give them a ring.

Psycho Sonny · 27 Jan 2008 at 18:11

Jamrasta said:
Cheers, I bought it from OcUk around Oct 2006. Just had a look on NEC's site and they state : 1. REPLACEMENT OF THE EQUIPMENT
NEC DISPLAY SOLUTIONS EUROPE GMBH will collect the defective product from the customer and will replace it normally within the next 2 working days with an intact product of equivalent or higher value.

Which seems pretty good, i'll have to give them a ring.

these screens are no longer being made, i would ask them first when you phone them, what screen you would get, you might be able to haggle a much better screen

Jamrasta · 27 Jan 2008 at 18:23

Yeh i'll see what they say, I know they do an identical looking thats a "pro" version. Not sure what the difference is. Saying that this is the best quality screen i've had, apart from this problem the image quality is amazing.