Strange problem

tintin82

tintin82

tintin82

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27 Aug 2009
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712
Hi guys, I have encountered a strange problem within the last few days and at a loss to what is causing it, so any ideas will be greatly appreciated.

To start my system is 2500k at 4.6ghz, 980ti, SSD's, runs everything max at 60fps no bother.

Recently some titles have experienced random frame rate drops, but only when moving the mouse. For example, when playing Homeworld remastered, after approx 15 mins this problem starts. It requires a restart of the game to clear it and play for another 15-20 mins. If I do not move the mouse, the FPS goes back to 60, but as soon as I move the mouse, FPS drops to next to nothing. This has happened in LOTR SOM also, both running through Steam.

I have the Steam overlay disabled. tried changing the GPU to max power management, but no difference. Task manager and Afterburner show nothing strange maxing the CPU or GPU.

Any ideas??? Thanks
 
Temps are fine. Gpu is a msi 980ti.

Very strange as the fps only plummet when i move the cursor. And the problem may only happen after 20mins.
 
No, I have not touched my overclock in 3 years. Thus problem just staarted in the last week or so. I played the entire LOTR SOM campaign without this issue so it cannot be the overclock. I am thinking it is something to do with steam?
 
No mouse software.

I have just had another occurrence. This time 20 mins into a session of Homeworld. I had the Task Manager open at the same time and after a short time of stuttering I tabbed out to see that the CPU usage appears to have dropped from a consistent 50% during game play, to about 10% when whatever happened, happened.
 
Tried everything I can think of.

Re tested overclock. Added more Vcore to be sure.
Updated all drivers with Snappy Drivers
Verified all game files with Steam
Checked all power management settings

This is the strangest issue I have had in a long time.
Again this morning, playing happily for 20 mins then boom, fps drop. If I do not touch the mouse the FPS jump back to max and the game runs smooth, but as soon as I touch the mouse, FPS plummet. Looking at the CPU utilization it drops from 50 to nothing at this point. Exit and restart the game to be fine for another 20 mins. So frustrating.
 
Secret_Window said:
It might be an Nvidia driver issue - a couple of people reported similar problems in the Graphics Cards section of the forum.

Try a different Nvidia driver (clean install) just to be sure.
Click to expand...

Rolled back to 358.50 with a clean install. Still happens.

Seriously at a loss to what is doing this. I do not have the time to fiddle with this and actually willing to pay someone to sort this. I do not know if that breaks forum rules so tell me if it does. I know next to nothing about event logs and system monitoring so do not know how to figure out what is happening around 20 mins into game play to make my games stutter with mouse movement.
 
itchy said:
Could be a dodgy mouse, USB port or motherboard issue.

Try a different mouse.
Reinstall motherboard USB drivers.
Try your current mouse on a different PC/laptop if you can.
If you have another monitor, set up twin monitors and have task manager performance open on the second screen. Watch for CPU spikes or other strange happenings when moving mouse.
EDIT ^^ Seen you already done this. ;)

You say 20min in, is that from PC start-up or PC was running for over 20min when you started the game?

If its a time issue then It could be the CPU, clock it down and see if it still happens.
Also cannot rule out a memory issue.

Remove sticks of ram and check.
Click to expand...


Thanks for the ideas.

It is approx 20 mins into a game. The FPS drop. If I do not touch the mouse, the FPS quickly recover to 60 (vsync). I quit the game an immediately restart, then I have about another 20 mins before rinse repeat.

I think I shall try another mouse as you suggest.
 
Memtest completed this morning. Scaled my overclock right the way back. No luck.

Installed legacy driver for my razer mouse. No change.

Going to source another mouse later and try that out.
 
OK tried the new mouse, no luck.

Also reinstalled Steam, tried 4 sets of old Nvidia drivers, nothing.

Compared the processes running before and after the FPS, no change.

Using the arrow keys on the keyboard also drops the FPS. So both mouse and keyboard. Something to do with the USB ports?

I really want this sorted so whoever can provide a solution I shall give a £10 so they can have a few beers! Its that annoying!
 
(Slams head of desk)

Arrrggghh. Yeah this is what I am not looking forward too.

I just updated from 7 to 10 a few months ago after not doing a clean format for years. So cannot be bothered with it again, but if it is the only thing to rid this issue.
 
ED209 said:
when did the issue start? did you do any hardware changes or anything before the issue started?

if you don't want to do a clean install maybe a system restore back to before the issue started if possible?

what OS are you using?
Click to expand...

On Windows 10. Only changes would have been the Windows updates and new Video drivers
 
ED209 said:
if your running W10 cant you just do the OS reset rather than clean install?

resets the OS to default but leaves everything else in tact
Click to expand...


But if it leaves everything intact doest it leave the problem intact?? I am not sure? Anyone else think that is the way to go?
 
I think it is a Steam issue as it has happened with 3 of the games I have played over the last few days. However I was playing Witcher 3 through GOG for hrs earlier in the week with no bother.
 
Morning guys.

Ok fresh install going well, just getting everything back to where it was.

I have not had a opportunity to run a game test and might not today (busy with the kids)

Snappy Drivers was a program that supposedly updates all your drivers. When I installed it, it flagged up about 40 different drivers out of date, most of which I did not know what they were, chipset and the controllers etc. Looks like that might have caused the issue. Just going to download the two chipset drivers from my motherboard website.

Will keep you posted.
 
Ok I just managed to complete nearly an hour on Homeworld without any problems! So early indication is that the clean install has solved the issue.

Thanks for all the advice, this forum is priceless for the knowledge.

One more thing though. I have had system restore turned off forever as I used to think it was a resource hog, however this experience has made me think other wise, although once in about 6 years that I have had to clean install due to a software issue. Should I use the system restore in windows or do you guys use something else?

Thanks again for all the help
 
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