Stuck with "faulty" hardware. Already RMAed once. Don't know what to do.

Temp89

Temp89

Temp89

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29 Dec 2010
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I bought a new GTX460 from OC and ever since then my comp freezes after a few minutes playing any video game. This is due to hardware conflicts between certain motherboards and the 400/500 series.

http://forums.nvidia.com/index.php?showtopic=187401

Every component has been swapped out and tested. Voltages and temps are fine. Clean installs of WinXP and Win7. My comp works fine with GTX295 and 8400GS. The 460 works fine in other computers. I've already RMAed the card back to OC. Naturally it tested fine because it's only with certain mobos it crashes. They charged me £20 as an extra eff you. I'm already over-budget on this PC and I can't even take the plunge and buy another DX11 Nvidia card in case it generates the same conflict.

Nvidia has acknowledged that the fault is with their card's design but it doesn't seem to have helped anyone in the thread above. It's been 3 months and nvidia doesn't seem to be rushing to fix it. I'm stuck with hardware that works individually but not with each other, and we all know how bad OC's rep is on returns. What exactly can I do?
 
Well did you happen to do any research on the issue before you purchased the card?

You could always ask if you could return the card and exchange it for something else or failing that sell the GTX460 and buy a different card.

EDIT : Just noticed its 3 months old. If the problem showed up inside 7 days you should have DSR'd it.
 
Sell it on eBay or the like and buy a replacement card. I've had hardware that hasn't worked with my setup before, RMA'd it and had the same treatment. Just sell it on and buy something new.
 
Brian8bit said:
Phone trading standards and cause a ****storm.
Click to expand...

Unfortunatly the sales of goods act states that a product must be:

'as described' : it was a 400 series card as described.
'of satisfactory quality' : it was checked via an RMA and works. The OP even states that it works in other PCs.
'fit for purpose' : see above. It works as a graphics card.

Incompatible products aren't covered (per se).
 
did you try and post on there customer support forum instead of in here i found it very usefull instead of posting in the public forum.
 
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