Supermarket home delivery services

1664kronenbourg · 27 Jul 2021 at 00:25

While I understand that somepeople genuinely can't get to the shops or have anybody to do their shopping so they need the home dleivery service.
But then there are people who decide, well I'm a customer and i can always take my custom elsewhere as as I'm too lazy to just take the ten/twenty minute walk up to the supermarket, i'll get one of the staff to do MY shopping for me and get somebody to bring it to my place.

I'm not making thse three cases up but:-
Case 1-some lazy ***** calls the co-op whereI work and wants some cans of laget and cigggies delivered.
Case 2 (i swear I'm not making this one up either)- another lzay ***** callsthe same co-op and has a packet of twenty cigarettes delievered to their house.
Case 3 Somebody decides to amuse themselves by wasting everybosdy elses time by ordering some cat food which they want delivered to their house. They tell the driver that they don't want it and he has to drive all the way back with HIS and the CTM who picked their order out for them's time. I would have masde him come back, himself and put EVERY single item which timewasters like them take off the shelf, put in baskets then leave

People're who take the **** like that SHOULD BE MADE TO GO AND TO THEIR OWN SHOPPING, THEMSELVES, IF THEY'RE PERFECTLY CAPABLE AND DON'T HAVE A REASON NOT TO OR BLACLISTED FROM THE SERVICE IF THEY'RE GOING TO TREAT THE HOME DELIVERY SERVICE LIKE THAT!

There're pensioners who genuiinely can't leave the house or're too frightenEd to do so again after being mugged that need people to do their shopping and appreciate it and swon't abuse the service

Mekrel · 27 Jul 2021 at 00:29

You can call a Co-Op for delivery? I thought Co-Op only did grocery deliveries via Deliveroo.

Hades · 27 Jul 2021 at 01:02

1664kronenbourg said:
There're pensioners who genuiinely can't leave the house or're too frightenEd to do so again after being mugged that need people to do their shopping and appreciate it and swon't abuse the service

What did your head office say when you suggested they should implement a triage system to prioritise some customers over other customers? I'm intrigued to know the improvements you have suggested to them.

Angilion · 27 Jul 2021 at 01:46

My local M&S is closing soon. I might become part of the problem and order online instead. I don't fancy downgrading to Tesco or Iceland (the two supermarkets within practical distance of me).

Jean-F · 27 Jul 2021 at 02:11

1664kronenbourg said:
While I understand that somepeople genuinely can't get to the shops or have anybody to do their shopping so they need the home dleivery service.
But then there are people who decide, well I'm a customer and i can always take my custom elsewhere as as I'm too lazy to just take the ten/twenty minute walk up to the supermarket, i'll get one of the staff to do MY shopping for me and get somebody to bring it to my place.

I'm not making thse three cases up but:-
Case 1-some lazy ***** calls the co-op whereI work and wants some cans of laget and cigggies delivered.
Case 2 (i swear I'm not making this one up either)- another lzay ***** callsthe same co-op and has a packet of twenty cigarettes delievered to their house.
Case 3 Somebody decides to amuse themselves by wasting everybosdy elses time by ordering some cat food which they want delivered to their house. They tell the driver that they don't want it and he has to drive all the way back with HIS and the CTM who picked their order out for them's time. I would have masde him come back, himself and put EVERY single item which timewasters like them take off the shelf, put in baskets then leave

People're who take the **** like that SHOULD BE MADE TO GO AND TO THEIR OWN SHOPPING, THEMSELVES, IF THEY'RE PERFECTLY CAPABLE AND DON'T HAVE A REASON NOT TO OR BLACLISTED FROM THE SERVICE IF THEY'RE GOING TO TREAT THE HOME DELIVERY SERVICE LIKE THAT!

There're pensioners who genuiinely can't leave the house or're too frightenEd to do so again after being mugged that need people to do their shopping and appreciate it and swon't abuse the service

I can understand you getting the zig over the examples that you quoted, but prior to Covid my wife would drive to either Waitrose or Tesco, depending on traffic volumes, and get a weekly shop.
With the advent of Covid, morons were queuing around the block to get in and panic buy anything that they could grab, and I didn’t fancy standing in line waiting to get in, with people who couldn’t spell social distance, let alone conform to it.
Being as I’m older than Methuselah, we had an email from Asda saying that the Government had informed them that I was vulnerable, and they would give us a priority slot for weekly delivery.
I wasn’t mug enough to say no to that, so my wife submits a weekly order online, and it’s delivered on Saturday between 10.00 and 12.00.
Things have calmed down somewhat now and we could drive to the supermarket again, but I’m still old and happy to have our regular £90-£100 shop delivered, am I wrong in your eyes?

BallistixOnZ490 · 27 Jul 2021 at 02:26

Angilion said:
My local M&S is closing soon. I might become part of the problem and order online instead. I don't fancy downgrading to Tesco or Iceland (the two supermarkets within practical distance of me).

Try Morrison's fancy range (The Best), I find it to be better than the other regular supermarkets such ramges, and almost and sometimes just as good as M&S food.

It is a shame M&S are still plummeting and closing stores everywhere, their food is delicious.

Angilion · 27 Jul 2021 at 03:05

BallistixOnZ490 said:
Try Morrison's fancy range (The Best), I find it to be better than the other regular supermarkets such ramges, and almost and sometimes just as good as M&S food.

There isn't one within walking distance of me. I don't have a car, so walking distance it has to be. Quantity is limited by how much I can fit in my shopping trolley, so even big freezer+infrequent big shop is out. M&S was a 5 minute walk from my house.

Hmm...there's a Morrisons in the big out of town shopping centre. That's only a couple of miles away. I never go there as it's car-orientated, but a 5 mile walk isn't a big deal on most days with a good audiobook. My dodgy knee will complain, but I have become used to pain management and on most days it'll be functional for walking.

The map I just tried to being up to see the route and distance has just borked. Maybe because my online location currently appears to be somewhere in Amsterdam. Google maps has fed me their Dutch version, so I have no idea what the error message being shown is

I'll look into it. Might be a viable option. Thanks for the suggestion.

It is a shame M&S are still plummeting and closing stores everywhere, their food is delicious.

My local one is closing because it's a huge old building in the middle of a high street. Despite the fact that high streets aren't really prime shop space any more, the rates are huge. The building needs £millions spent on it and most of the shop isn't selling food. Most of the shop is a clothing shop. M&S isn't a fashionable brand and doesn't sell £3 tat made in sweatshops. The food section makes a profit, the rest of the shop makes a loss. So it's closing despite the success of the food section. If they opened a smaller, food-only shop locally, I'd do all my food shopping there. But they've decided that the people who bought food there will go several miles to the closest M&S and buy food there instead. Which I would if it was at all practical, but it isn't. I don't have a car.

It's the same all over - M&S food sells very well, M&S clothing not so much. What's the market for it? It has the image of a place where Grandma buys clothes. To be fair, most of the few customers I do see buying clothes when I walk through to the food hall are women 50+ so the image does have some truth behind it.

Rroff · 27 Jul 2021 at 03:51

Aside from the time wasters I don't know what the problem is. I do a lot of my shopping online now - the only time I'll avoid it is if slots are in short supply in the vague hope someone who is actually in need will get one :s

Aside from some smaller stores any supermarket is 6-7 miles from me or more.

BallistixOnZ490 · 27 Jul 2021 at 03:58

Angilion said:
There isn't one within walking distance of me.

They do home delivery.

robfosters · 27 Jul 2021 at 04:01

This thread reads like it’s some kind of free service supermarkets offer.

Delivery costs money in 99% of cases. It’s another product they are selling us. No one should feel any kind of guilt for getting their shopping delivered.

1664kronenbourg · 27 Jul 2021 at 04:11

Jean-F said:
I can understand you getting the zig over the examples that you quoted, but prior to Covid my wife would drive to either Waitrose or Tesco, depending on traffic volumes, and get a weekly shop.
With the advent of Covid, morons were queuing around the block to get in and panic buy anything that they could grab, and I didn’t fancy standing in line waiting to get in, with people who couldn’t spell social distance, let alone conform to it.
Being as I’m older than Methuselah, we had an email from Asda saying that the Government had informed them that I was vulnerable, and they would give us a priority slot for weekly delivery.
I wasn’t mug enough to say no to that, so my wife submits a weekly order online, and it’s delivered on Saturday between 10.00 and 12.00.
Things have calmed down somewhat now and we could drive to the supermarket again, but I’m still old and happy to have our regular £90-£100 shop delivered, am I wrong in your eyes?

No.
It'sjustthat there're people who decide that supermarket staff can do the shopping for them and there're peple who tjink, a bit of rain? I'm not going shopping now. There are people who're perfectly capable of doing their own shopping, themselves, if there's no reason why they shouldn't.

1664kronenbourg · 27 Jul 2021 at 04:17

robfosters said:
This thread reads like it’s some kind of free service supermarkets offer.

Delivery costs money in 99% of cases. It’s another product they are selling us. No one should feel any kind of guilt for getting their shopping delivered.

It's a free service but my point is that there're people that abuse it like the incidents I mentioned in the OP. I think that a lot of people're put off goting to their local supermarkets by the amount of people hanging around asking for loose change (its hard to tellwho the real homeless are or aren;t).

BallistixOnZ490 · 27 Jul 2021 at 04:29

1664kronenbourg said:
It's a free service but my point is that there're people that abuse it like the incidents I mentioned in the OP. I think that a lot of people're put off goting to their local supermarkets by the amount of people hanging around asking for loose change (its hard to tellwho the real homeless are or aren;t).

Well then there's yours and co-ops problem.

Everyone else charges for home delivery. Maybe do that and people would stop abusing it.

Semple · 27 Jul 2021 at 06:38

BallistixOnZ490 said:
It is a shame M&S are still plummeting and closing stores everywhere, their food is delicious.

The last I'd heard about M&S was that the food element was actually keeping the business afloat.

robfosters said:
This thread reads like it’s some kind of free service supermarkets offer.

Delivery costs money in 99% of cases. It’s another product they are selling us. No one should feel any kind of guilt for getting their shopping delivered.

Agreed, even though I never get shopping delivered, for most people it's well worth the few extra quid each week.

1664kronenbourg said:
No.
It'sjustthat there're people who decide that supermarket staff can do the shopping for them and there're peple who tjink, a bit of rain? I'm not going shopping now. There are people who're perfectly capable of doing their own shopping, themselves, if there's no reason why they shouldn't.

It keeps people like you in a job? I agree the free delivery thing is a bit stupid. But if someone wants to pay a fiver to deliver 20 ciggies, then that's completely upto them.

tom_e · 27 Jul 2021 at 06:47

1664kronenbourg said:
No.
It'sjustthat there're people who decide that supermarket staff can do the shopping for them and there're peple who tjink, a bit of rain? I'm not going shopping now. There are people who're perfectly capable of doing their own shopping, themselves, if there's no reason why they shouldn't.

It's your job, don't like it then complain to your management that you don't see why you should be doing people's shopping for them... I can see it ending well.

Bassmansam · 27 Jul 2021 at 07:43

We always get online shopping. We don’t have a car so a bus and cab back is going to be about £7 which is more than the delivery fee. Secondly, i don’t really want to spend an hour or so in a supermarket every week when i have the option of ordering online.

Josh · 27 Jul 2021 at 07:49

This thread is, ermmm, yeah. I'm finding it hard to put into words in all honesty.

It reads like a 8 year old with ASD having a tantrum.

Basher · 27 Jul 2021 at 07:51

I can't remember the last time I went into a supermarket, we have absolutely everything delivered. If the service is there, use it!

jsmoke · 27 Jul 2021 at 07:59

Lol @ getting a pack of fags delivered via home delivery.

chroniclard · 27 Jul 2021 at 07:59

Just phoned your shop, ordered some Skittles(like 20 packs because it's £15 minimum)