Surface 2 Pro...

Man of Honour
Joined
17 Feb 2003
Posts
29,640
Location
Chelmsford
2 months outside warranty and the thing won't turn on..

I've tried the hot start (press + and - Volume button simultaneously 3 times), and the reset functions but nothing.. The light on the power clip is on..

I've raised a ticket with MS but they want a staggering £480 with out even seeing it.

Has anyone else had similar issues or had a Surface pro repaired..?

Any ideas?

Thanks
 
I had this with my Pro3 it was a month out of warranty but they repaired it for free as it was in as new condition. just wouldn't turn on and doing what you tried the power light on the cord would flash if pressing and holding the buttons. They just sent me a new unit I believe.
 
I got a surface pro 2 and the battery got hot and has started to push the screen away, needs to be plugged in to work all the time, MS advice, throw it away and buy a new 1 as they wont repair it, 3 years old and £1000 down the drain.
 
**** ain't it?

I managed to get mine going.. well a work colleague did but when the battery went got the same problem. So it's confirmed dead. Rip off. I cringe when I see Surface ads on the telly.
 
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