Surge protection triggerd after upgrade.

[jamdale]

Hi all, didnt rteally know where to post this as it covers different areas. I recently upgraded my gpu from a 780ti to a 980ti and ever since my mobo has been triggering the surge protection. Im very sure all power connections are fully inserted as I have checked a few times. I have never had this issure until I changed my gpu. All temps are fine and the voltages all apear to be normal. It doesnt happen all the time, juist very randomly. I can have a few hours gaming session where everything is ok, then it will just crash.

 

[Kelt]

Does it still happen if you put the old card back in?

 

[jamdale]

It hasn't happened yet having tried it for a few hours, but then it is very random with the new one and can go days without happening.

 

[westom]

I have never had this issure until I changed my gpu. All temps are fine and the voltages all apear to be normal. It doesnt happen all the time, juist very randomly.

How do you know voltages are normal? And what is normal? That means a number.

To obtain a useful answer from fewer who really know this stuff, all numbers must be provided. Including some you did not even know about. That means not using the motherboard's volt meter. Since that meter also must be calibrated with the only tool that can say voltages are OK.

Subjective summary (as posted) will only get replies that are speculation. To obtain a useful answer means first providing hard facts. That means a meter, some requested instructions, and minutes of labor. Posting those three digit numbers means suspects are identified or exonerated. Power system is many components - PSU is only one. Even all three digits contain information typically is not understood by most.

A useful reply can never be obtained from "voltages all appear to be normal". Did you measure each critical one? Defined is how to obtain an answer that does not include "it could be..." or "maybe it is..." or "sounds like ...".

 

[bimbleuk]

What's the PSU model and age? Maybe it's just doesn't have sufficient amperage on the rail being used for the PCIE connectors. My old 730W Enermax PSU started to trigger a system shutdown after I upgraded but it was 8 years old and had clearly started to degrade internally as on paper it was still capable.

 

[NoobCannon]

Sounds powersupply related tbh whats your psu specs?

Are you using windows 10? I had an issue when i first installed win 10 that when gaming my pc would randomly just restart for no reason whatsoever. Never happend in windows 7 and doesnt happen anymore (i assume windows was updated or it updated a driver in the backround)

 

[thebennyboy]

I'll put my money on a faulty/dodgy PSU.