System Crash While Gaming

kingcoupa

kingcoupa

kingcoupa

Associate
Joined
21 Oct 2007
Posts
7
Hello guys.

I bought a system back in June.

Had nothing but problems with it.

Initially my cpu was running at 100% constantly and everything was deathly slow.

The company replaced the motherboard and this solved the problem.

The problem I am currently having is while gaming.

My system is:

Asus M2A-VM HDMI Motherboard
AMD Athlon Dual Core 6000+
Crucial Ballistix 2GB PC-6300 DDR2 Ram
NVIDIA 8500 GT 256 MB Graphics Card
Creative X-FI Fatality Sound Card (This is currently uninstalled)
Vista Ultimate 32 bit
Not sure the power supply but its sufficient to power the system

I play Call Of Duty quite regularly online and also play some other single player games.

I usually get around half an hour of gameplay then my system crashes.

I dont get any BSOD stop errors, only a frozen screen, this is on all games online or not.

The speakers then emit a high pitched whine and I have to manually power of my computer.

I have updated my bios from asus and have the lastest digitally signed drivers for my graphics card from the NVIDIA website.

Everything else about the system is fine.

I initially thought the graphics card was on the way out but the system is only a few months old.

Please dont tell me to contact technical support as they totally suck, I wont disclose the company name but they have been terrible.

I have been hearing and reading problems with Games compatabillity with vista.

The next step is to replace the Graphics Card.

Any suggestions before I do this?

Please email [email protected]

Cheers Guys
 
Compatabillity with vista and games are not an issue, I have all the latest games and not a glitch, so I wouldn't worry about that. I think there seems to be a heat issue ethier with your CPU or graphics card, components that overheat will cause computer to shut down/crash or even freeze. What case do you have ?? would look at a better cooling option for your case and I am sure you will not have any problems... Pics of internal layout of your computer will help......;)
 
Cheers for that,

The case I have is just a standard mid tower atx made by the company I purchased the system from.

Has a 120 mm fan on the back and also has a side panel fan.

What sort of temperature should the processor and graphics card be running at?

I have software to determine what temperatures I am getting.

Cheers
 
I had a 6000+ a while back, my temps were around 30c idle & 39c load, if you are slightly over don't worry... my computer room is on the chilly side..;) Graphics cards seem to load at 60c-80c (GTS & GTX's) all again dependant on how good your case cooling is. Might be worth while checking if your HSF is seated correctly if your temps are high, dust can also raise system temps, a good can of compressed air can sort that out...;) Hope I have been of some help..;)
 
How does the pc handle every day tasks like surfing the net, reading email and general activities..?

If it will run for an hour or two with no problem then it definetly sounds as though it is overheating under load.

It doesn't sound hardware related as you said there were no warnings before it freezes.

Do you know if you motherboard has an onboard temp sensor..? if so this should emit some kind of warning before it dies.
 
The PC handles everyday tasks quite well.

General browsing, net surfing is fine.

I dont get any warning at all when the system is about to crash.

It doesnt start slowing down or make any noises at all.

Ill find out the temperatures from the software I have.

The software is actually a probe from asus, do you think this will be sufficient?

Cheers
 
BFG_9000 said:
No problem..:cool:
Click to expand...

Hello again mate.

I installed the software and my processor was sitting at 67 'C initially.

After a few minutes this increased to around 75 'C and continued to fluctuate between 74-76.

Unfortunately I am unable to see the readings while in game and cant minimize to check although 75 is far too much anyway.

This looks to be the problem.

Im gonna get some new artic compound for it and get a bigger heatsink - probably a Thermalright.

Cheers for help
 
75c does seem to be a bit warm especially not under load, you can easily add up to 15-20c from idle to load... looks a bit toasty too me. Let me know how you get on, hope your new HSF solves your problem...;)
 
When gaming do you use rivatuner to monitor temps etc?

Had similar problem myself with it crashing after 10mins even though orthos stable for 16hrs and temps were all fine. Left riva tuner off and voila hours of gameplay with no problems.....was cod2 online i was playing too.....just my 2 cents :)
 
It's a shame - hearing of yet another company that cannot provide decent service to their customers. :(
Those temps are certainly too high and something is amiss.
I have an overclocked 6000+ and it peaks at about 55dg under load (using Prime95 for 8 hours).

I'd prob check that you're CPU fan has been installed properly and with a thermal compound. However, before you go opening the case, make sure there's not a "warranty void" sticker on it. Last thing you want is voiding your warranty if you're having problems with it. If that's the case, you'll have to stick out their tech support, unless you want to pay for any repairs yourself. :(

Really, though - how do companies expect to go forward with s*** and often none existant customer service? Makes my blood boil. :mad:
 
75c idle jebus, sounds like the found an ancient cpu cooler and shoved it on and thought Meh.

probably hittin 90c odd during gaming. hope it aint done lasting damage to the chip

slap some artic and a decent cooler on there and your sorted.
 
Finally bought a new heatsink from Artic Cooling and got that strapped on to the board with some Artic Silver compound.

Temperatures are now down around about 25 degrees - BIG improvement.

Just managed to get that done today so need to perform some vigorous testing now.

More to come.....
 
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