System Failure Having a Meltdown

Askania

Askania

Askania

Associate
Joined
13 Jul 2024
Posts
25
Location
Northern Ireland
My Rig:

AMD Ryzen 5 4500 3.6 GHz 6-Core Processor

GameMax Ice Chill 240 58.8 CFM Liquid CPU Cooler

Gigabyte B550M DS3H Micro ATX AM4 Motherboard

Corsair Vengeance RGB Pro SL 16 GB (4 x 8 GB) DDR4-3600 CL18 Memory

Crucial MX500 250 GB 2.5" Solid State Drive

GameMax Gravity ATX Mid Tower Case

Gigabyte UD750GM 750 W 80+ Gold Certified Fully Modular ATX Power Supply

WD Black SN770 1TB SSD M.2 2280 NVME PCI-E Gen4 Solid State Drive

I was running ok but decided to take my pc into a shop to get ram clocked and bios updated and just generally checked that I had indeed built correctly. First shop charged me 73.30 and said they had to set fans at max speed because the control box wasn't working, they did get the rgb synced though. Got it home and it was way noisy, and I wouldn't have been able to tell if the system was overloading or not so I took it to a different place.

They got the control box working and set up iCue and changed the fans on my radiator and it is back to the original sound level, however now my audio isn't working. I went through many forums with people having same issues of audiodg pushing ram to its max and followed the advice of removing audio drivers because supposedly Microsoft updates at the very least would reinstall drivers of some sort, but no there is nothing. I at the time built a super cheap system because it was all I could afford, and I am wondering if it's a hardware issue because I went so cheap.

I am now thinking about changing MOBO, CPU and Tower because I can't afford to keep throwing money away. I can afford to spend 500-600 preferably cheaper if possible and would appreciate some advice. I had always been an intel user until this build and went amd because they're a lot cheaper, but I am wondering if maybe I had of stuck with intel I wouldn't be having issues or at least not so many. :confused:
 
Wouldn't it be cheaper/easier to just buy a USB soundcard?

Buying a whole new system seems like you're doing exactly what you want to avoid and you'd have to reconfigure all the fans and RGB stuff all over again?
 
I could get a soundcard it is one option, if it fixes the issue but as the system audio drivers are no longer present and not reinstalling would a soundcard work? And then there is the issue of life, I was told my mobo is already 6 years old and soundcards don't have an unlimited life span so I was thinking maybe an upgrade now to better specs might cost less in the long run. I was planning to upgrade eventually as initially the build was just a temporary measure based on my budget at the time, I just wasn't planning on doing it quite so soon.
 
I downloaded the latest ones and I'm still having issues I lost the nvidia high definition audio device, realtek high definition audio device, and I went to both nvidia and realtek and cant get those back, I redownloaded the graphics card software because the audio normally gets updated with that at the same time but no good, I have even tried a third party driver updater that normally gives updates before the manufacturer but its no longer working for the audio either.
 
Askania said:
I was told my mobo is already 6 years old and soundcards don't have an unlimited life span so I was thinking maybe an upgrade now to better specs might cost less in the long run.
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Your motherboard isn't 6 years old, B550 (as a chipset) only released in 2020. Replacing things that work for new things is not really cost effective with PCs, your motherboard could last 10+ years and most will survive until the PC is obsolete.

Askania said:
I downloaded the latest ones and I'm still having issues I lost the nvidia high definition audio device, realtek high definition audio device, and I went to both nvidia and realtek and cant get those back, I redownloaded the graphics card software because the audio normally gets updated with that at the same time but no good, I have even tried a third party driver updater that normally gives updates before the manufacturer but its no longer working for the audio either.
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I don't know what's going on there, sometimes you just need to restart the PC to restore missing devices, but I'd strongly advise that you don't use third party driver updaters.

We can do the £500-£600 Intel spec if that's what you want, but you might just get a bunch of new issues with that.
 
I only use the 3rd party driver updater when a manufacturer no longer provides updates like for my monitor. If the mobo isnt that old I don't know why the audio driver for it isn't working anymore, I will get a different sound out device to the headset to rule out my monitor but it was all working fine before it went into the shop. As for the onboard audio in the bios I went into bios settings and it doesnt show audio options anywhere. I am not confident enough to start messing around with the bios nor do I really want to take it back to shops that stuffed it up in the first place.

Thanks for trying to help I do appreciate the advice.
 
Audio that is provided by the HDMI or DP ports comes from the graphics card and as you said, that is provided by the manufacturer (nvidia or AMD).

Askania said:
I only use the 3rd party driver updater when a manufacturer no longer provides updates like for my monitor.
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Hmm. You shouldn't really need drivers for a monitor, the reason I'm mentioning this is because third party driver updaters are not something I consider safe to use from either a compatibility point of view, or security. I suspect they're more likely to mess things up than to help.

Askania said:
As for the onboard audio in the bios I went into bios settings and it doesnt show audio options anywhere. I am not confident enough to start messing around with the bios nor do I really want to take it back to shops that stuffed it up in the first place.
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To be clear, where are you getting your sound? Are you using the rear jacks on the motherboard, or the front panel audio? If you're using the front panel audio, it is possible that it wasn't plugged in correctly when they messed with your PC.

From what I can see in the manual: you'll find it under, Settings -> I/O Ports: HD Audio Controller.
 
I managed to get realtek high definition audio back on the pc and I can get sound out of the monitor if I plug my head phones into it but the speakers still won’t work so I am going to get a new monitor. I am still considering upgrading my system whilst I can get things cheaper in the black friday sales I could do with a mobo that has built in wifi and bluetooth, I couldnt add a sound card at the moment if I wanted to because my pci slots are taken up with gpu and wifi adapter
 
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Askania said:
but the speakers still won’t work so I am going to get a new monitor
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I don't understand the logic there? What does the speakers have to do with the monitor? You're using the speakers on the monitor? If that's true, 99% of monitor speakers are rubbish anyway, I'd just buy a pair of speakers, ..they're like £10 :o

As an aside, the speakers on my monitor disappear in Windows in roughly 1 out of 10 reboots. A second reboot usually fixes it.

Askania said:
I couldnt add a sound card at the moment if I wanted to because my pci slots are taken up with gpu and wifi adapter
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That is not a problem because I suggested you buy a USB (external) sound card.
 
Is the volume on the monitor turned up? Windows will only output audio to one device at a time so either the rear audio ports or hdmi, there are third part apps to fix this.
 
The monitor never went to the shop so volume settings weren't adjusted but I just got myself a 4k gaming monitor so I'll enjoy better graphics. Will keep system as is for now and see how things go. Monitor was older than parts for tower because I bought it 4 years ago and it wasn't new out when I got it. I am hoping that is the problem anyway and not something else.
 
I do not see the point in starting this post if your going to do your own thing anyway and not listen to any replies etc.
 
Askania said:
The monitor never went to the shop so volume settings weren't adjusted but I just got myself a 4k gaming monitor so I'll enjoy better graphics. Will keep system as is for now and see how things go. Monitor was older than parts for tower because I bought it 4 years ago and it wasn't new out when I got it. I am hoping that is the problem anyway and not something else.
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does your new monitor have built in speakers too? are they working?
 
ED209 said:
I do not see the point in starting this post if your going to do your own thing anyway and not listen to any replies etc.
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I am listening, the whole point was to get advice which I am taking onboard, and at the same time trying to troubleshoot my issues. Telling people they are wasting their time asking questions in the forums isn't helpful and pointless it just puts people off asking for advice in the first place.
 
Tetras said:
I don't understand the logic there? What does the speakers have to do with the monitor? You're using the speakers on the monitor? If that's true, 99% of monitor speakers are rubbish anyway, I'd just buy a pair of speakers, ..they're like £10 :o

As an aside, the speakers on my monitor disappear in Windows in roughly 1 out of 10 reboots. A second reboot usually fixes it.


That is not a problem because I suggested you buy a USB (external) sound card.
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sorry I didn't realise they had usb ones now, I haven't used one since 2007. I currently am plugged into my stereo using part of my headphone cables. I haven't lost anything getting a new monitor because it's a huge upgrade in graphics for my games. Still not sure what to do if this audiodg thing comes up again though, it had the ram maxed at 100% despite not using any programs, reading about is what led to removing all the audio devices in device manager only I was told that on a system restart windows update would reinstall but it didn't. I just hope it's not an issue with windows because I don't really feel like spending 5 dyas reinstalling all my programs :D
 
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