System is running slow

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Slappy

Slappy

Slappy

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Yes, it sounds very vague but let me explain.
So first of all the system I'm running is :

Intel Core i7-9700K 3.6GHz
Team Group Vulcan T-Force 16GB (2x8GB) DDR4
Gigabyte 256GB M.2 PCIe x2 NVMe SSD x2
Gigabyte GeForce RTX 2060
Intel Z390 UD Motherboard

So the problems started about a month after I got the system, and I took it back to OC they had a look and said nothing was wrong and when I got it back I had no problems for about two weeks the machine worked as intended. But then the graphics card gave up and it got booked in for a replacement again and now it came back to me and the system is running slow again. It leads to me to believe its nothing to do with the pc at this point. Could it be as simple as one of my peripherals and if so how do I go about testing that. The system is more than enough for the intended use and today I couldn't even run cs go about 70 fps. Sometimes when I reset the PC its fine for few hours and then it goes back to being slow. The CPU/GPU usage is as normal idling when that happens.

I'm a newbie when it comes to PC's so any help is appreciated.
Thanks.
 
Hi, welcome to the forum.

What type of connection at the back of the graphics card are you using (HDMI/DP/DVI)?

What power supply does the system have (brand/model)?

What CPU cooler is it, and are temperatures okay? You can monitor them with HWiNFO64.
 
Slappy said:
and the CPU is at 99. and i think we found the problem.
Click to expand...

:eek::eek::eek:

Which cooler do you have installed? The graphic indicates an AIO cooler but I can't see it selectable.

Things to check: is the CPU cooler fan spinning? Is the CPU cooler plugged in to the correct socket on the motherboard? If it's an AIO cooler, is the pump working? You will have to physically listen for this and not rely on monitoring tools.
 
Also check that the Sata power cable* for the liquid cooler is well connected. You should find this somewhere at the back of the motherboard tray if you open the side panel. Suppose it's possible that the pump would only work sporadically if not well connected and a restart boosts the elec and gets it working for a while again. Or it's just a faulty pump or blockage somewhere.

* At least I imagine that's how it's powered, there's very little info on which liquid cooler it actually is on the webpage.
 
Im not sure on the brand of the cooler but it is plugged in to the right socket. I cant find any info about it on the link i posted above
*The fans are infact spinning
 
Its an asetek liquid cooler,tbh id ring ocuk and tell them you think the coolers faulty,thats after checking it yourself

If cpu is hitting 99c its obviously throttling hence your problem
 
So there is a distinct sound of liquid flowing when the pc is started up. And it is plugged into the right socket.
I think I will have to do so, I just picked it up today after a motherboard and gpu replacement :'D
I will give them a call as they haven't even activated windows after reinstalling it
 
Okay, hopefully an idiot question, but the cooler is making good contact with the CPU, isn't it? And you did remove the plastic film protecting the thermal compound, didn't you?
 
Slappy said:
So there is a distinct sound of liquid flowing when the pc is started up
Click to expand...
distinct sound of liquid might be the sound of air bubbles in tubes. Normally there shouldn't be any such noise. Air bubbles will screw up cooling
Of course you may be looking at a disconnected sensor that is always showing 99c. Is it same immediately after booting up cold?
 
The computer was prebuilt by ocuk so they installed everything and it does look like to cooler is making contact with the CPU.
It doesnt, after start its about 30 and ramps up.

* Update, after starting it this morning and letting it run for about half hour, the CPU sits at 32-40 C
Now im totally lost to what it could be.
 
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