T-Mobile Cold Calling?

Onslaught

Onslaught

Onslaught

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Joined
18 Oct 2002
Posts
436
Location
Fife, Scotland
Evening All, I have been receiving a call from an Indian call centre on behalf of t-mobile every other night for a week now offering a free phone.

I have told them many times to remove my number from the list and do not call back - This is a new number I have after moving house so i have no idea where they got it from..

I am wondering is if it is possible to get the address of people such as the managing directors of the company in which I can send a letter by recorded delivery asking them to make sure this stops happening?

I have read that steps like this can be taken however I may be wrong on this. I will shortly be e-mailing all the 'head honchos' via the 'email me' link on there homepage.

Please let me know if you have any information on this.

Thanks
 
I had a problem with cold-callers for quite a bit, till i worked out you can always work out which is a cold-call as there's a longish pause at the start as the system works out you've picked up, connects you to the operator and flashes them your details. Just say hello, if you hear a pause, wait and if they go Is this Mr xxx just hang up straight away x 5 times and i haven't had a cold-call in ages :) Guess they must take people off who hang up straight away.

Edit : Oh and you can register for the Telephone Preference Service which afaik makes all cold calling impossible
 
Whoever this firm is, they keep phoning me up as well 'on behalf of t-mobile', why would t-mobile phone me up asking me to switch to them when I'm already with them :mad: although I have to say I haven't got any calls since signing my mobile up to tps
 
I will send letters to the following address:

T-Mobile (UK) Limited
Hatfield Business Park
Hertfordshire
AL10 9BW

I will mark one for each of the following: Jim Hyde / Jim Morrison / Phil Chapman / Jean-Marc Codsi / James Blendis / Simon Ainslie / Gordon Ballantyne

The letter will be something like:

Dear <Whom ever>

I am writing to complain about the phone calls that my wife has been receiving from one of your Indian call centers offering a free phone. She have received a great number in the last week along with a number of ‘silent’ calls which after a few seconds go onto an Indian gentleman again offering a phone with yourselves.

At all times when we have been contacted my wife has advised we are not interested and wish for them to remove my number for the database and refrain from contacting us again – This has unfortunately fallen on deaf ears.

I am not happy with this type of harassment from a company who my wife or I have had no prior dealings with, I have at no point provided my home phone number to you in any way and feel very against purchasing any t-mobile product now or in the future.

I formally request that you see to it that my home number is removed permanently from your databases and that written confirmation on this issue is sent back to us.

My home number is: xxx.

Sincerely,
<Me>

I will also send a copy via http://www.t-mobile.co.uk/Dispatcher?menuid=inside_ao2o_dir
 
I know exactly what you are talking about. I've had two calls from them, the first time I was quite polite and said that I wasn't interested in a phone. However the second time they phoned as soon as the lady at the other end introduced herself I told her that my number was listed on the preference scheme (the one where you shouldn't get marketing calls) and that her company would be fined and continue to be fined unless they stopped calling me (probably lies) and removed my number from their list. She hung up without saying another word. That last call was before Christmas and I haven't had another call since.
 
its not real T-Mobile calling you. Onslaught, sending an email to all those random areas is not the right thing to do.
For a start, t-mobile uk do not have an indian call centre. All outbound dialling is done from UK call centres, all inbound calls route to UK call centres.
TPS is the first thing to sort, then get onto Ofcom.
 
TPS won't help if it's actually an indian call centre (they are not bound by the supression lists, even if calling out on behalf of a UK company)
 
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