T-Mobile contract query (SIM only)

Panthroman · 2 Jan 2011 at 12:06

Just purchased a SIM only 30-day rolling plan with T-Mobile, anyway it's £10 a month, I get 100 mins/texts and unlimited minutes to T-Mobile numbers. I am just wondering, how do I renew the contract when the 30 days is over? Will it automatically renew itself until I wish to cancel it, or will I have to ring up T-Mobile first and request for the contract to be renewed in order to gain back a fresh set of minutes and texts if all has been used up? Thanks in advance!

Panthroman.

beachBOYken · 2 Jan 2011 at 12:47

it just renews every month , if you wish to cancel you have to ring them.

schnipps · 2 Jan 2011 at 12:59

You set up a direct debit? you should have, if you manually pay its an extra £3 a month.

Panthroman · 2 Jan 2011 at 16:23

beachBOYken said:
it just renews every month , if you wish to cancel you have to ring them.

Thanks mate.

Panthroman · 2 Jan 2011 at 16:24

schnipps said:
You set up a direct debit? you should have, if you manually pay its an extra £3 a month.

Yeah, direct debit, they bill my account at a set date.

Panthroman · 12 Jan 2011 at 11:54

Sorry to bump this again, what happens if I don't have enough funds in my account to complete a transaction? Will my contract be cancelled? Will I have to pay a hefty fine?

manveruppd · 12 Jan 2011 at 13:09

If it's direct debit it's guaranteed, so the bank will pay it and charge you a fine (assuming you don't have an overdraft)

I think there was a new regulation a few years ago about banks who charged fines bigger than the amount you were overdrawn by though, so if you get some ridiculous £50 charge go complain.

(Sure you don't want to leave T-Mobile altogether though?)