T-mobile, upgrade/porting number (t-mob employees, help?) :D

sublime · 19 Mar 2006 at 08:50

Im currently a t-mobile customer, and my contract expires in may, so im looking to upgrade my phone+tarriff next month.

I noticed the "25% off line rental - for life" offer, and thought that seemed pretty damned good, but surprise surprise, i've been told that i can't get that, because its for new customers only.

So now im going to have to leave t-mobile, and re-join, and thus loose my number in the process.... soo..... i'm thinking of doing this:

Not renewing my current t-mob contract (which expires in may) then porting my number over to an Orange PAYG SIM, THEN, signing up for the t-mob flext tarriff (thus, getting the 25% off) THEN finally porting my Orange number, back over to t-mobile (!!!!)

It's annoying, and long winded, but can anyone see a flaw with that plan?

Also, would any t-mob employees be able to hint, as to whether or not, the "25% off line rental - for life" offer will still be around in May?!

Thanks!!!

smokey · 19 Mar 2006 at 11:59

Because you're taking your number away and bringing it back again, they will know you've been with them before (we keep a track of all numbers that have ever been with us) thus you wouldn't be a new customer.

But I don't work for T but I do work for another one called V.

Xionic · 19 Mar 2006 at 12:08

as i work for them, yes it can be done, but orange will have a 3 month policy before leaving them so u would need to stay with them for at least 3 months IIRC

Kappa · 19 Mar 2006 at 13:07

smokey said:
Because you're taking your number away and bringing it back again, they will know you've been with them before (we keep a track of all numbers that have ever been with us) thus you wouldn't be a new customer.

But I don't work for T but I do work for another one called V.

Is there a certain time limit kinda thing in which you cant do that? I've brought my number back to vodafone but only after 2 years lol!

By the way, where do you work, head office?

lozza · 19 Mar 2006 at 13:32

port to virgin mobile PAG as they use the T-mobile network the swap over should be seemless - recently did this to get a better new customer deal from t-mobile took 2 weeks all in

amit.t · 19 Mar 2006 at 15:33

sublime said:
Also, would any t-mob employees be able to hint, as to whether or not, the "25% off line rental - for life" offer will still be around in May?!

Thanks!!!

Can anybody shed any light on this bit?

PuncH · 19 Mar 2006 at 16:40

Port your number to an O2 payg sim, they will then let you port it away straight away.

I was told this by an Orange employee when I asked if I could start a new contract and keep my number. That was the only way to do it apparently.

smokey · 19 Mar 2006 at 19:19

Kappa said:
Is there a certain time limit kinda thing in which you cant do that? I've brought my number back to vodafone but only after 2 years lol!

By the way, where do you work, head office?

If I remember it's something like a couple of months but I will try and find out.

And I dont unfortunately just in one of their bigger offices.... random fact: we have a ferrari f1 car on show at head office - but we don't where i work

MagicUK · 19 Mar 2006 at 21:16

whens this t mobile unlimited data tariff coming out and how much is it gonna cost?

Si MPS · 19 Mar 2006 at 21:35

mate, ring their retentions and tell them you're off because you cant get that deal, they'll back down and give you it.

amit.t · 20 Mar 2006 at 08:15

MagicUK said:
whens this t mobile unlimited data tariff coming out and how much is it gonna cost?

April, £7.50

Xionic · 20 Mar 2006 at 12:18

amit.t said:
Can anybody shed any light on this bit?

dont thin it will be around tht long, will check systems when im back @ work on tuesday

olv · 21 Mar 2006 at 22:59

sublime said:
So...... did you find out when the offer might be around until?

Also, i've had a thought... If i sign up for a new contract NOW (while the offer IS still on) whilst keeping my current contract, can i still port my number over to another PAYG SIM, then port the number back at any time? Or can you only port a number over within a certain amount of time after starting the contract?

Posted on sumblime's behalf as he is without net access atm

Xionic · 22 Mar 2006 at 00:40

for whoever asked b4.... the 25% discount offer runs until end o' April

olv · 23 Mar 2006 at 11:39

Well if that's the case, then i'll probably go ahead and order a new phone+contract on the webby next month. But i was wondering (i'm assuming this ISNT the case, but i wanna check anyway). When it comes to entering my billing info, it's not going to say : Bugger off, you're already registered with us? Is it?

Also, one of the questions it asks, is 'are you already a t-mobile customer' then it asks for your number.... why do they need that, and will it make a difference if i give them my current details?

Thanks