Tacx Vortex Issue?

Trox

Trox

Trox

Soldato
Joined
18 Oct 2002
Posts
3,165
Location
Fife, Scotland
Hey guys,

The unit seems to be quite clicky sounding at low RPM and I'm wondering if this is normal? Apart from the initial startup and run down click the unit works perfectly fine.

For those interested...


Since its only a day old I'm tempted to send it back, but i thought id get owners opinions first.

Any help is appreciated!
 
I've narrowed it down to the metal sleeve on the roller. If i push down i seem to be able to feel slight movement with the plastic pushing through the holes and I hear the clicking sound it makes on low rpm.

I guess its time to consider sending it back, arghh...
 
I've decided to return it since I've only had it since Saturday. Its out of stock so I have to get a refund.

I'm considering ordering from Wiggle but I don't think I've ever had a box arrive in one piece from them!
 
Trox said:
I've decided to return it since I've only had it since Saturday. Its out of stock so I have to get a refund.

I'm considering ordering from Wiggle but I don't think I've ever had a box arrive in one piece from them!
Click to expand...

Mine arrived in one piece without any extra rattles ;)
 
BennyC said:
Mine arrived in one piece without any extra rattles ;)
Click to expand...

Ah nice, did it come inside a Wiggle box?

Mine came from Amazon with no box protecting the tacx box. It came quite bashed up with a few holes in it. The unit itself had a stress mark on the plastic from an impact due to the protecting polystyrene being broken up.
 
Trox said:
Nice, never knew you could request extra packing. I'll probably do that.


Cheers for the info. It's not a bad price but it's only £10 cheaper than wiggle/Amazon using google conversion atm.
Click to expand...

so it is - Wiggle and Amazon was £360 a few weeks back when I bought my tacx.
 
As it happens my Vortex is throwing a wobbly in ERG mode, no resistance control and then jams the brake on full after about 20 seconds.

Works fine in standard/resistance modes and on slope mode via the app/utility.

Using with TrainerRoad, MBP & USB ANT+ dongle have been for months. Have downloaded the Beta programme to try. Will also see if it's still derp'ing with the iPad TR app.

Edit: TR suggested I try the Beta Mac Application, quick test this evening looks positive, will confirm after tomorrow's session. Likely software, rather than hardware, related.
 
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Never used Swift or TR yet so didn't get a chance to try out erg mode. I just done the tacx FTP test... Hopefully you get it sorted out.

Looking forward to trying out Swift!:cool:
 
Just received my new Vortex, done an FTP test on zwift (the 1 hour 14 min one)... Trainer is silent at least, heh

I've noticed the wheel doesn't exactly sit centre on the sleeve, no amounts of adjustment fixes it. Should i care?

-Edit
Flipping the skewer around so the quick release is cassette side puts the wheel bang in the middle.
 
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