Take a look @ this CV guys?

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4p

4p

4p

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It is aimed @ o2 call center is the answer to a few questions :D

I would appreciate any help with this :D

CURRICULUM VITAE
SHAUN MCLAUGHLIN


PERSONAL DETAILS
Name/Address: Home: 07
Shaun Mobile:


EDUCATION
Coney Green High School 2000-2005
GCSE Information Technology Grade - A
GCSE Fine Art Grade - B
GCSE English Language Grade - B
GCSE English Literature Grade - C
CCSE History Grade - C
GCSE Mathematics Grade - C
GCSE Science Double Award Grade - D

About Me:
I consider my self a workaholic, and would like a chance for an interview with O2. I am very reliable and hard working. I am a quick learner and do not need to be told constantly what to do as I have no problem with understanding what is being said to me. I am very energetic and a friendly person. I have no problem getting to know new people and find it very easy to make new friends. I am very confident and find it easy talking to people whom I have not met. I have also had a lot of experience working with customers as almost all my jobs in the past have involved dealing with them. I have been such things as a waiter, which involved a lot of face to face involvement with the customers and over the phone involvement as well. Things that I would usually deal with over the phone would be takeaway orders, enquiries, complaints, bookings etc. I was trained how to do this at work but I never really had any problem dealing with people over the phone in the first place because I have had a few jobs were I’ve constantly been on the phone. I work very well both within a team and on my own. I don’t have a problem with taking orders as I respect my superiors, and I also find myself to have leadership qualities which I could maybe one day bring into the O2 work place.

I am currently doing an IT Practitioners course at Bury College. This diploma could lead to me being an IT technician. If I was given a job at the O2 Call Centre on Dumers Lane I could maybe use my diploma in IT to further my career with O2. My course involves me doing such things as building computers form start to finish. Repairing computers, having to find the problem with the system whether it be with the software or the hardware and then fixing it. I have to design and make a website. My course also has lessons in technical advice, which involves teaching me how to handle people over the phone, as it will come in use in the future with being a technician as I might need to solve problems on computers without actually being there i.e. guiding the person step by step on how to fix the problem themselves.

I think working at O2 would be ideal for me as I live around the corner from O2 Call Centre, leaving me with no problem getting to work as it is a two minute walk from my house. It would also help me out a lot with getting equipment and supplies for my course at Bury College and I would also like to work somewhere that I would not necessarily have to leave once I finish my course at college so that I could further my career. With O2 I will not be left at a dead end job with no room to improve myself. I will have the chance to move on and better my career.


Previous Work:

Annabelle’s Restaurant – This is a small private owned Italian restaurant, where I worked behind the bar where I had to make drinks, sort out bills, greet customers at the door and seat them, take orders, and answer the phone to take bookings. I also worked on the floor taking food to tables and interacting with customers. I had to be very presentable with my appearance, and very friendly in my approach to a customer. I left this job as the business wasn’t doing so well and they had to cut down on wages and staff as they could not afford to pay the wages.

Wayne’s Gardening Business – This was a private owned gardening business, where I worked doing whatever was needed to be done. My boss took me and my friend whom I worked with to a job, told us what needed to be done and left us to it. A lot of the time we had to work of our own initiative as we didn’t have any one to ask, and the jobs needed to be done. I never had any problems while working as a gardener concerning my work, the customers were always happy with what we did for them and we were paid well. I did things such as cut and strim grass, cut large and small trees down, tidy up gardens. I left this job as there was not much work available during winter.

Pizza Hut – My role here was as a waiter, I was in charge of my own section of tables where I had to organize everything myself. I had to take my customers to there table, take their orders, bring them their food and drinks and when they were finished get them their bill. I also had to deal with customers over the phone on a regular basis

Capanina Restaurant – This is another Italian restaurant that I worked at, where my role was waiter, and I also worked in the kitchen taking takeaway orders, and helping the pizza chef make pizza’s when she was busy.
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Don't put "CURRICULUM VITAE" on it, they know what it is.

Education, no-ones fussed about, put that last, put your work experience up top with your bio second.

Also for your previous work, highlight what skills you've learned or used to do that job. The employer is not going to sit and read every detail, sum things up give them the condensed version.

Should be ok then. :P
 
I read the first sentence, and then looked at the rest (literally just looked)

all you say is "I"

try and cut this down, it doesn't look very good.
 
Yes never start the first sentance of a paragraph with I.

That aside, I just learned at school to always write Curriculum vitae on top.

I dont know if the UK has different rules about it but here its basicly:

'' Title '' ( cv )

Personal Details ( names, adress, phone, state of citizenship, nationality, bdate&place etc)

Education ( summarised, what profile and exact date of diplom )

Experience ( summarised, don't forget the dates )

References




According to my ''dutch language book''.
 
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CV isn't mine guys :)

Just helping a friend out ;)

Cheers for the feedback
 
Do a covering letter and a separate CV. Use the covering letter to talk specifically about o2 and the CV to talk about your skills/experience. Try and avoid say "I did" because it's your CV so its obvious you've done it.

Hope this helps.
 
I wouldn't write CV at the top either.
I think job descriptions are too wordy; I would rely on bullet points, and halve the content.
Not sure if describing yourself as a workaholic is good or bad.
I'd add some extra curricular stuff.
 
maybe just me but i felt the "i consider myslef a workaholic, and would like a chance for an interview with O2" sounds stupid. fi the person really wants the workaholic in there then atleast move it from that sentence but imo it should be gone altogether
 
I think working at O2 would be ideal for me as I live around the corner from O2 Call Centre, leaving me with no problem getting to work as it is a two minute walk from my house. It would also help me out a lot with getting equipment and supplies for my course at Bury College
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He needs to be careful with this as the way it reads is that he wants to work at O2 because he can't be arsed getting out of bed before 08:50 and fancies getting some cheap/free gear. The rest of that paragraph is along the right lines though (focussing on the attraction of the company in terms of career prospects and potential to stay there for the long haul)
 
I'd say its way too wordy.

Maybe

Previous Job Name - Position
Date Started - Date Left

Bullet points heres, or a much smaller paragraph.
 
I'd lose the term 'workaholic', it sounds a bit like a disorder. I'd change it to 'highly motivated worker' or something. (also 'my self' should be one word)

The paragraphs are far too long, I'd do some trimming there. Some of that stuff can be moved to the work experience section.

The IT course is good, I'd emphasise this more. As it is, you have to trawl through the heading and this huge paragraph before you find out he's doing an IT course.

I like to put bullet points at the top, listing the key skills, so you get their attention right away. Then go into more detail further down. As it currently is, I think you risk losing them before they read through it fully.
 
Replace any mention of being a hard worker with being 'ambitious'... saying you are a hard worker implies you work hard whereas saying you are ambitious implies that you work hard and want to climb the ladder (hence consider yourself of high value).

Remember, don't try and convince them that you want their job. Try and convince them that you're high value and that they want YOU as an employee...

Take references to o2 out of your CV (because if its in there, they'll know you're the only person they're approaching) and don't over-emphasise - take all instances of the word 'very' out of the document.
 
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