Teamgroup ddr 5 6400

[scubes]

I got this ram kit for Christmas and it's starting to go really weird the motherboard bought of overclockers rams slots 1 and 2 don't work motherboard is a asus maximus hero 690 all was fine until last weekend ran prime 95 with in minutes cpu cores starting knocking off took 6400 ram out. and put in my out old ddr5 4800mhz ram in flawless don't want the hassle if a rma but will have to .

 

[jabski]

hi mate, so you only get errors with the Teamgroup ram ?

 

[Tetras]

If your old ram works fine and the new ram doesn't, sounds pretty clear that it failed.

 

[scubes]

hi mate, so you only get errors with the Teamgroup ram ?

Yes mate the old ddr 5 is teamgroup 4800 flawless .

 

[scubes]

I've also read that some asus 690 motherboards ha ve the same issue regarding rams slots not working .

 

[Tetras]

I've also read that some asus 690 motherboards ha ve the same issue regarding rams slots not working .

I assume your board isn't bent around the socket and your cooler hasn't shifted? That's the only reason I'm aware of for RAM slots playing up, but I haven't read those threads.

 

[scubes]

No everything is good as it should ve works perfect with my old ddr 5 no issues at all

 

[jabski]

Yes mate the old ddr 5 is teamgroup 4800 flawless .

sounds like your best to send the 6400 kit for rma

 

[alec]

rams slots 1 and 2 don't work

could you clarify what slots you put ram in?
I think for most motherboards the recommended slots are A2 and B2 (check manual), so thats 2nd and 4th slot counting from cpu.

 

[jigger]

Try running at 4800?

 

[scubes]

ram slots 3 and 4.

 

[pastymuncher]

Two sticks of memory should be in A2 and B2, slots 2 and 4 as per the manual. You are running in single channel.

If that fails have you updated the bios? There have been several motherboard bios updates since release that improve memory compatibility. The latest is 3603 which you can download here. Download the bios and rename it to MZ690H.CAP then put it on a fat32 formatted usb stick. You can either plug it into your usb bios flashback port, shutdown the pc (leave power on at the wall) and hold the button until the light starts flashing or put the stick in a usb slot, reboot and enter the bios and find EZ-Flash 3 and flash it that way. Do not flash the bios using windows based software such as a driver/bios updater.

 

[scubes]

no i havent updated the bios dont no how to 3 and 4 are the only slots that boot with the ram in them the 1st 2 slots its code 55 and bootloops..

 

[pastymuncher]

Your manual will tell you how to update the bios plus I stated the two safest ways to do it. It's really not hard to do especially as you have USB bios flashback.

As the board bootloops with the memory in the correct slots the board could be faulty. Have you checked the cpu socket on the board for bent pins? Reading around a couple of people with a similar fault fixed things by flashing the bios. I presume you enabled XMP in the bios but did you also set the DDR voltage?

 

[scubes]

The motherboard was bought new last year no pin damage gonna test them again tomorrow and see if not ill arrange a rma ..

 

[JollyJamma]

Sounds like the RAM isn’t in the correct slots

 

[scubes]

The only boots in slots 3 and 4 and if I Try it in slots 1 and 2 it boot loops code 55 .never got near the pc on Sunday to try it again..

 

[Tetras]

The only boots in slots 3 and 4 and if I Try it in slots 1 and 2 it boot loops code 55 .never got near the pc on Sunday to try it again..

To be clear, you're saying any RAM in either 1 or 2 the Pc won't boot?

Since the ram should be in 2 and 4, not 1 and 2.

 

[JollyJamma]

Yes. What Tetras said. It’s NOT meant to be in slots 1 and 2 or 3 and 4.

 

[scubes]

To be clear, you're saying any RAM in either 1 or 2 the Pc won't boot?

Since the ram should be in 2 and 4, not 1 and 2.

Yes ram slots 1 2 the pc wont boot.