Terrible connection with Virgin...

[quickshot89]

Just wanted to update you guys, ever since yesterday my speed has jumped back up to a solid 20mb - it hasn't dropped over the past 2 days now.

All sites are lightning fast again and I'm maxing out downloads at 2.2mb/s. I'll keep you guys updated as if it drops again, I'm gonna be ******

you see, when virgin do work on their line it normally ends up being good

 

[clv101]

Mine has been almost unusable for almost 5 months. Really slow, horrible upload, wild ping and packet loss. Problem was only confirmed a month or so ago (it's oversubscription - they call it high upstream load or something), and it's not likely to be fixed for a while yet, delays seem common. Once it's fixed, or my contract is over, I'll be trying to claim back at least half the cost of those months where service was awful. They know they're signing up more people to each UBR, but they're just not increasing provisions until it's a real problem. Not on, and I'm sick of it. Stirling service the year before that though. All's great when there aren't any technical issues.

I you referring to Bristol? I'm in Bristol and considering signing up to VM.

 

[alex24]

I you referring to Bristol? I'm in Bristol and considering signing up to VM.

Yes, BS1. The problem has now been fixed (after 6 months). I'm going to pursue a partial refund when I return from holiday, I can't be arsed to wrangle through their support echelons this week.