Text Anytime (O2)

[GeForce]

So I phoned customer services yesterday and they set text anytime up for me. They said in the next 24 hours the phone would lose signal, to leave it off for a while and switch it on. She said I should top up £10 and that I would get 300 free texts immediately, and a text would be sent to confirm this.

I'm now at the stage where the phone is back onto the O2 network. £10 topped up. However, I don't know whether I've now got the 300 texts. When I send a text it doesn't cost me anything, but I can't tell whether this is the O2 treat which I picked (25 free texts) or text anytime.

When I text 'balance' to 20202 I get no reply, and calling 4444 gives me no balances for text anytime, only the fact I have no boltons at present.

Does anyone know what I can do to check if text anytime is active, and to check my balance?

TIA, Jon

 

[tom_e]

iirc it can take upto 48hours for them to give you your free txts

 

[GeForce]

Hmm.

Well I've phoned up customer services and apparently I've got my 500 free texts, and I've started using them, which is true. It's costing me nothing to send messages.

However phoning 4444 and the option 2, or texting BALANCE to 20202 doesn't work. 4444 just tells me I have no bolt ons, and from 20202 I get no reply.

Any ideas?

Jon