text messaging service from website

unwashed potato! · 21 Jun 2017 at 22:33

anyone able to suggest a service that we can put on our website that sends a text to a customers number say after they make a booking online?

happy that I pay for this.

unwashed potato! · 22 Jun 2017 at 17:27

dancharlton9 said:
Is the website a custom built site/wordpress/something else?

I seen an article recently about an API that can be integrated to provide text messaging but it would need to be a custom job.

PM me if you like.

D.

this is for a custom built site made using php

unwashed potato! · 29 Jun 2017 at 17:28

touch said:
I use txtlocal.co.uk for some low-traffic personal use stuff.

You can set it up to forward emails on to mobile numbers as texts. So you'd email to an address like [email protected] and the content would get forwarded onto that number by text.
Just set up the confirmation emails from your shop to send to <customer-mobile>@txtlocal.co.uk and you wouldnt need to add any custom code

thanks for the advice. does that come through with and adverts or spam? any cost?

unwashed potato! · 29 Jun 2017 at 23:03

touch said:
Yes, you need to pay for it. It's between 4 and 5 pence per text depending on how many credits you buy. It uses the sender address to work out which account to take the credits from. No adverts or spam.

perfect. looks just like what we're after. many thanks.

don't suppose customers can reply to it and we get a message back?

unwashed potato! · 30 Jul 2017 at 17:39

just to update that we went with text local. really happy with the results. so easy to use and certainly improves the customer service

unwashed potato! · 30 Jul 2017 at 22:05

Spunkey said:
You can do this too. If memory serves you need to 'rent' a number from them for people to reply to, which is obviously at additional cost.

the extra cost i believe was with texting and receiving. we went with the standard no reply option but gave a number/email to reply if they need to.