text messaging service from website

unwashed potato! · 21 Jun 2017 at 22:33

anyone able to suggest a service that we can put on our website that sends a text to a customers number say after they make a booking online?

happy that I pay for this.

dancharlton9 · 22 Jun 2017 at 09:23

Is the website a custom built site/wordpress/something else?

I seen an article recently about an API that can be integrated to provide text messaging but it would need to be a custom job.

PM me if you like.

D.

Azza · 22 Jun 2017 at 13:27

You could look at this - https://www.clockworksms.com

skyripper · 22 Jun 2017 at 13:47

We recently used Clickatell. Can send a SMS using SOAP, REST or even a straight Http URL.

unwashed potato! · 22 Jun 2017 at 17:27

dancharlton9 said:
Is the website a custom built site/wordpress/something else?

I seen an article recently about an API that can be integrated to provide text messaging but it would need to be a custom job.

PM me if you like.

D.

this is for a custom built site made using php

iKettles · 22 Jun 2017 at 20:04

https://www.twilio.com/

touch · 29 Jun 2017 at 15:46

I use txtlocal.co.uk for some low-traffic personal use stuff.

You can set it up to forward emails on to mobile numbers as texts. So you'd email to an address like [email protected] and the content would get forwarded onto that number by text.
Just set up the confirmation emails from your shop to send to <customer-mobile>@txtlocal.co.uk and you wouldnt need to add any custom code

unwashed potato! · 29 Jun 2017 at 17:28

touch said:
I use txtlocal.co.uk for some low-traffic personal use stuff.

You can set it up to forward emails on to mobile numbers as texts. So you'd email to an address like [email protected] and the content would get forwarded onto that number by text.
Just set up the confirmation emails from your shop to send to <customer-mobile>@txtlocal.co.uk and you wouldnt need to add any custom code

thanks for the advice. does that come through with and adverts or spam? any cost?

touch · 29 Jun 2017 at 20:57

Yes, you need to pay for it. It's between 4 and 5 pence per text depending on how many credits you buy. It uses the sender address to work out which account to take the credits from. No adverts or spam.

unwashed potato! · 29 Jun 2017 at 23:03

touch said:
Yes, you need to pay for it. It's between 4 and 5 pence per text depending on how many credits you buy. It uses the sender address to work out which account to take the credits from. No adverts or spam.

perfect. looks just like what we're after. many thanks.

don't suppose customers can reply to it and we get a message back?

touch · 30 Jun 2017 at 09:30

I've never looked into replying to these messages. I dont think it would be able to do that. Maybe you can set a different reply-to number than the sender number like you can do on emails - i'm not sure if you can do that with texts?

unwashed potato! · 30 Jul 2017 at 17:39

just to update that we went with text local. really happy with the results. so easy to use and certainly improves the customer service

GravyMonster · 30 Jul 2017 at 17:51

touch said:
I use txtlocal.co.uk for some low-traffic personal use stuff.

I've used txtLocal before too. Reliable service and does the job.

*edit*
Just noticed you went with them already

GravyMonster · 30 Jul 2017 at 17:53

Fairly sure the answer is no said:
perfect. looks just like what we're after. many thanks.

don't suppose customers can reply to it and we get a message back?

You can do this too. If memory serves you need to 'rent' a number from them for people to reply to, which is obviously at additional cost.

unwashed potato! · 30 Jul 2017 at 22:05

Spunkey said:
You can do this too. If memory serves you need to 'rent' a number from them for people to reply to, which is obviously at additional cost.

the extra cost i believe was with texting and receiving. we went with the standard no reply option but gave a number/email to reply if they need to.