Textbook example of a dead GPU?

[sean]

Hi all,

A mate of mine is having trouble with his 8800GT. It's started corrupting and crashing in-game so I nipped over and gave it a quick look. He keeps his kit well maintained and there were no clumps of dust in the heatsink or fan and the case was well ventilated.

Within 15 seconds of starting furmark the screen corrupts with streaks of white pixels and the display freezes (but the PC appears to still be running). After rebooting we'll sometimes see a corrupt boot logo, BIOS and OS selection screen. On reaching windows the screen will be corrupted with flashing stripes.



I take it this means the GPU or VRAM's busted? Does anyone have experience with ASUS' warranty program? The internet claims their cards are warranted for 3 years and he bought it, from OcUK, a little over two years ago so I don't wanna tell him to ovenbake it if we could get a warranty replacement

 

[Phatzy]

could be a memory issue is it still under warrenty?

 

[jaybee]

Tried latest drivers? Tried it in a different machine?

 

[axer]

Tried latest drivers? Tried it in a different machine?

Since when did BIOS require "latest drivers" ? :O

 

[sean]

could be a memory issue is it still under warrenty?

Yeah, we think so. He's owned it for around 2.5 years and after googling the ASUS warranties are supposed to be 3 years? That's right, isn't it?

Tried latest drivers? Tried it in a different machine?

We might try it in another machine if it's safe. This card doesn't present a risk to the host machine, right?

 

[tommybhoy]

Within 15 seconds of starting furmark the screen corrupts with streaks of white pixels and the display freezes (but the PC appears to still be running).

I had this with a vapourX 4870 1 gig and i rma'd it to the shop I got it from.
They told me it's Vram failed while testing it with the crysis benchmark and they swent me out a replacement.

When you go through the rma process with Asus, it should tell you if it's still under warranty and you never know he might be lucky and get an upgrade.

 

[Phatzy]

Yeah, we think so. He's owned it for around 2.5 years and after googling the ASUS warranties are supposed to be 3 years? That's right, isn't it?

Have alook at the invoice for the card it should tell you the warrenty period and give the shop a call about a RMA.

We might try it in another machine if it's safe. This card doesn't present a risk to the host machine, right?

It will most likely do the same in another system and no it wont hurt the test system.

 

[Puppetmaster]

Vram failure i think as well. Had a similar thing on a 1900XTX few years back.

 

[sean]

Vram failure i think as well. Had a similar thing on a 1900XTX few years back.

It will most likely do the same in another system and no it wont hurt the test system.

Thanks for the help, everyone. I'll lug my machine over there, swap cards and see how we get on. We'll also have fun trying to dig out the original invoice.

 

[tommybhoy]

We'll also have fun trying to dig out the original invoice.

If you can't find it contact OCuk to see if they can help.