The BenQ EW2420: Too good to be true?

Well I wish you luck. It is annoying when companies don't conform as you would expect (usually because the customer support agents aren't fully aware of the customers' rights) but you do have the law on your side. It's always important in the end. Make sure you keep a record of all contact you've made (as I'm sure you are) and I think you'll be fine. I am sorry that you had these problems with your unit in the first place, though - I know how frustrating it can be.
 
His looked like that because he was using a strange splitter cable. You are using a straight DVI cable, right? Have you tried it under VGA? I'm sure that isn't the problem but it's best to eliminate all possibilities. I have mine connected using DVI no problems but have you tried different cables anyway?
 
Glad you like it. I wouldn't launch a personal vendetta against Samsung for something that happens to many manufacturer's monitors. 2.5 years is quite a usual time for a heavily used CCFL-backlit monitor to last before things start going wrong - they generate a lot of heat. It could have been the same story no matter what the manufacturer is. You'll be pleased to know that the BL2400PT, being LED-backlit, has a greater 'life expectancy' if you want to look at it that way. Still plenty can go wrong as with any monitor (of any manufacturer) - but the backlight should last well. This has nothing to do with the fact it's BenQ though. ;)

What was your previous Samsung, incidentally?
 
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Yeah you do have to play around with the settings but it's very much worth it once you do. And every individual monitor is very different - I can assure you of that. This means if you try to copy somebody else's settings things will probably look quite wrong. One thing you could try doing is adjusting the colour temperature in the graphics card driver (I know you can do this in the ATI driver) to 6500k if it isn't there already. Again this will vary on individual panels and nothing I can say will help you as much as fiddling about will! :D
 
They were really good for me actually. Just had to adjust the brightness and contrast and it was perfect for my needs. I think I got very lucky by getting a well colour-balanced unit though. The review should be completed in the next few days.
 
PCM2,

Iam using an ATI graphics card. Have you teamed the graphics card driver settings?

As I said, defaults were very good - nothing needed to be changed in the graphics card driver. If it makes a difference I am using the new Catalyst 10.10s. They may change the default colour temperature value to 6600K for the graphics card (which it is set to and works very well indeed at) but I have no idea how true this is. I haven't tested any other graphics driver on this monitor.
 
Unless you are intending to use it extensively for colour-critical work you should wait to be honest. Unless you can stretch your budget to a Dell U2410 (or possibly an HP ZR24w, being the less preferable alternative) then you will have done yourself a disservce. The 11th of November isn't really too far away. The full EW2420 should be published tomorrow.
 
It's quite good for the price if you really want a 26" screen, but the extra two inches doesn't do as much for the image as the *VA panel of the EW2420. I am sure my review will sway you once it's published. Good things come to those who wait. :D
 
If you read the progression of the thread you will see why I changed my mind. Moreover; wait for the review. And about the gamma test - stand up and look. Sit down and look. Your results will be different in each case I am sure. Alas; the joys of a *VA panel.
 
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In short that's exactly it. Once I wasn't specifically looking for the ghosting the whole experience became much more enjoyable. It is difficult to explain but you know exactly what I mean so I don't have to. For everyone else I do my best at trying to explain it in the review. :p
 
I agree actually and the flow of the piece is obviously very important. The main issue here is that the review was written up from draft rather hastily. I wanted to spend more time doing so but due to other commitments it simply wasn't possible. If you read the introductory 'post' on the website you will see that we refer to it as 'the long awaited, eagerly anticipated and overly wordy' review. We usually seperate out the text with more pictures and use a greater number of sections. Actually every stage of this review was a bit rushed - we were drafting it quickly since the monitor was originally going to be sent back under DSR. :) I'll make some quick alterations now and probably do a proper run-through a little later on. This is usually done before publication but I really wanted this thing out there.

Edit: Argh. There are still references to the 'F2380' in there. This was the template used for the review as the panel type is similar. That just shows how rushed this review has been - proof reading fail.
 
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Indeed - but nothing official from BenQ regarding this. BenQ have used PVA panels in the past and I'm not sure if modern MVA panels actually match these for contrast. Most people who read the review will do so via the websites homepage. The whole 'undisclosed' issue is addressed here - http://www.pcmonitors.org/reviews/benq-ew2420-review-published :)

Damn too many comments.... Honestly guys I promise that no other review will be as rushed as this one. Any references you see to the F2380 or CCFL backlights are being removed as we speak! They are hangovers from the template used. ;)
 
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Another "helpful" suggestion :D - you point out the stand's flimsiness and limited adjustability, so it might be worth mentioning the VESA mounting points for people who might want to make use of them. :)

Agreed and added. :) Also added a little bit about the power consumption to the specifications section. The 40W maximum assumes a 100% brightness and active USB ports. I have just recorded 28W using the test settings and no active USB ports.
 
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