the defult gateway is not available (again)

rpltyler

rpltyler

rpltyler

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7 Apr 2011
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Hi all, after spending a few hours on the net looking for a solution, I am at a loss as to what to do! About every 30 secs - 2 mins my internet cuts off, in order to re-connect I have to open network and sharing, then fix it from there, which it does fine, but then disconnects again. I have reset my router, and my PC is hooked up via Ethernet. I am with sky and am under the impression that I cant access the router.

No idea what to do but am getting very frustrated, any help would be much appreciated!

Rob.
 
Had similar issues, router has probably packed in, try a different one if you have access to another..
 
Thanks guys, have done the resets will let you know how it holds up.

as far as the router packing up, you could be right, however it is less than a month old. I do have a pretty nice netgear one lying around but i was under the impression that I had to use the one provided to me by sky? if this is untrue please let me know as i would much rather be using the netgear router!
 
I've never been with Sky but as long as you have the login details etc for the broadband I can't see why not..

I had a netgear from Virgin packed in within 2 months...
 
23JMZ07, I have done as you suggested and so far, no cuts!

Thanks very much, will post back tomorrow morning to confirm that it has fixed the problem.

cheers.
 
Update*

Still having problems im afraid, worked for a good while, now it doing it again :( if i Reset the ip it keeps it going for a while, I have had to do it twice since last night. I don't suppose you have any other ideas?

Thanks again.
 
rpltyler said:
Update*

Still having problems im afraid, worked for a good while, now it doing it again :( if i Reset the ip it keeps it going for a while, I have had to do it twice since last night. I don't suppose you have any other ideas?

Thanks again.
Click to expand...

Check a few things for me.

Is the computer Win7 or Vista?

Run Ipconfig /all - does it list 2 default gateways with one being 0.0.0.0?

Have you got Adobe CS3 installed?
 
I use to get this a lot with the computer went to in a sleep mode,
I have now changed the power options for the network card so they no longer sleep and removed old network locations and reset windows firewall and its worked ok from then,

Now any time i do a reinstall i make sure to change the power options and never had a issue.

First off change the power options,
Do this on both wired and wireless connection,
Click on start and where is says start search type " device " you will see device mananger open this up and look for network adapters and click on the + sign to expand it, then right click on the adapter you want to change and click proerties then click on power manager tab and untick the box that says allow the computer to turn off this device to save power, do this for what ever connection you use ie wired or wireless, close all windows down,

Remove the old network locations,
Right click on the network icon on the bottom right by the clock,
Then click network and sharing center,
Click on the icon of the house or bench,

At this point turn off the router or unplug the cable,

Then click on merge or delete network locations,
Note that all the listed networks should show "not in use" one at a time click them and delete, once the list is empty close all windows down to the desktop,

Reset windows firewall,
Click on start and where is says start search type cmd at the top of the screen look for cmd right click on this and click run as administrator and a command windows will open enter this command and press enter,

Code: 
netsh advfirewall reset

You will get a message saying Ok. then reboot the comptuer,
Once fully loaded connect the cable or turn the router back on,
Give it a few mins and you will get asked to pick a network location ie home, office Ect pick home,

Fingers crossed that will be the end of the issue.
 
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