*** The official scuffgate thread ***

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I don't have an iPhone5 but would like to comment on Apple's build quality and quality control. I bought a Retina MacBook Pro at launch, and I'm now on my 3rd. They've ALL had manufacturing / quality control defects.

The first one had a badly machined and badly fitted lower panel, this was rough round the edges and meant every time the MBP was picked up / moved it would creak and click like some cheap little HP plastic special.

The second one had a bubble / debris in the coating which resulted in http://i.imgur.com/aMLsTl.jpg

The third one has a milling fault on one of the Thunderbolt ports; http://i.imgur.com/O0Poa.jpg

Apple have been good in replacing them; but a £2000 laptop shouldn't have any of these marks on it. I'm keeping the third one, Applecare said they would replace it - but if the replacement had marks then they might not offer to replace that and instead just refund me. They offered me an £80 refund to 'put up' with that mark on the Thunderbolt port.

I was also lied to, the replacements were NOT brand new - they showed signs of previous use. Not damage, or anything serious - but things like a finger print on the charger and debris under the 'protective' plastic that they wrap everything in. So be weary of that.

Apple need to investigate their supply chain, and stop penny pinching.
 
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It took Apple 4 attempts to deliver a fully working MBP that didn't have scratches/marks.

I'm pretty sure buying something new, and refurbished is exactly the same from Apple!

My iphone 5 also had a small mark when opened too.
 
Not a mark on mine :D

Code: 
Serial number: C37JDC0YDTWD 
Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2: 
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 37 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 16GB
Factory: C3 (China)
 
Serial number: C34J9395DTWD
Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 35 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 16GB
Factory: C3 (China)
 
Logsi said:
Mine's immaculate.

Does it look like the later ones are the bad ones?

Were these all made in the same factory?
Click to expand...

Serial number: C39J752ZF39C
Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 33 (August)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 64GB
Factory: C3 (China)

Ive got same batch production week as quoted poster, and mines immaculate also
 
squarebutt said:
It wont be high. You will still have to pay what you get for it + at least another £200 for the next phone in a years time.
Click to expand...

but they hold value better i assume he meant hell my sony is now worth ~£50 after 2 years was close to £400 new and is now worth 1/8th of its purchase price where as id expect a iphone to hold at around 1/2 the value i.e 300 ish for a 32gb after 2 years ownership (depending on condition ofcourse).

I havent had the issue of the chipping yet but i have mine in a leather case when its in my pocket. This is a short term solution I'm waiting the Zagg full body shield as seen here. http://www.zagg.com/invisibleshield...-covers-skins-shields.php?default=extreme_vid.
 
Not a mark or creaky panel on mine.


Serial number: C38JCPREF39C
Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 36 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 64GB
Factory: C3 (China)
 
Went to the apple shop so I could check the phone Prior to leaving, opened up 3 boxes and rejected them all as they all had blemishes, the one I have now has a tiny one but I got bored of waiting around!
 
I think I'm going to wait a couple of weeks, Bad batch v good batch.
Some people get perfectly looking phones out of the box, while others are having issues even when opening them in-store.

Leads me to think they had an issue with manufacturing on a batch of phones, since then they've rectified the issue.
 
TJzas.jpg


I've been scuffgated, dent on the back in the photo and two very minor side scuffs.

A workmates one has 1 minor and 2 tiny almost impossible to detect marks as well so 2/2 scuffgated here.
 
My black one came with a minor but visible scuff on the bottom. Thought about what to do for a couple of days then contacted Apple and they are swapping for a white one.

Much prefer black this time around but don't want a phone that is scuffed and tatty within a couple of months.
 

Video was made before the phone was announced, funny how the worker states "GET THE PHONE IN OCTOBER!!!"
 
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