'The Tech Guys' Backup Tool

Gall1987 · 9 May 2009 at 14:49

Does anybody know how I can get this removed?

It will come up every few days asking me to back up and I have already backed up using the Vista software.

When I go in to the control panel there is nothing showing and I have cleared all the files using CCleaner and this has not helped.

Any ideas?

Theguy · 9 May 2009 at 15:02

have you double checked 'programs and features' in control panel?

Gall1987 · 9 May 2009 at 15:03

Yeh, nothing showing.

I've e-mailed Tech Guys but they want reciept numbers, post code etc etc.

I'm lost for ideas!

Theguy said:
have you double checked 'programs and features' in control panel?

J.B · 9 May 2009 at 15:08

you could probably use msconfig to stop it from running at startup.

Moley · 9 May 2009 at 15:08

It's either running from the startup group or the registry - have you tried checking both these?

VeNT · 9 May 2009 at 15:10

it's your own fault for buying from the purple shirt brigade!

Gall1987 · 9 May 2009 at 15:10

Sorry to sound stupid. How would I do this?

Moley said:
It's either running from the startup group or the registry - have you tried checking both these?

Gall1987 · 9 May 2009 at 15:11

The thing is....it wasen't!

VeNT said:
it's your own fault for buying from the purple shirt brigade!

VeNT · 9 May 2009 at 15:14

lol then how did they get their claws into you?

J.B · 9 May 2009 at 15:15

VeNT said:
lol then how did they get their claws into you?

No competitor hints.

I assume they are all still owned by the same group.

Gall1987 · 9 May 2009 at 15:15

Bloody No competitors!!! :rolleyes:

I've checked msconfig and it's not showing there either

VeNT said:
lol then how did they get their claws into you?

J.B · 9 May 2009 at 15:18

Gall1987 said:
I've checked msconfig and it's not showing there either

You checked in both the Services and Startup tabs?

Gall1987 · 9 May 2009 at 15:22

Yeah not showing in either.

When I go in to Start > All programs > The TechGuys > The TechGuys DVD. It will load the program from there so it is obviously on here somewhere.

I've also had a look around google and a few people have posted things about it before but nobody has managed to get rid of it.

J.B said:
You checked in both the Services and Startup tabs?

Pho · 9 May 2009 at 15:24

What's the exe name?

Gall1987 · 9 May 2009 at 15:27

I've gone in to properties and cannot find a .exe but I have found the following if it may help.

The TechGuys DVD.Ink

C:\Applications\OEM\Reminder\Reminder_MUI.exe /startmenu

Pho said:
What's the exe name?

Pho · 9 May 2009 at 15:47

Might be worth doing a registry search for Reminder_MUI.exe and seeing what it finds.

Felix Da Housecat · 9 May 2009 at 15:55

Install norton av that will get rid of it.

*May not be true

Gall1987 · 9 May 2009 at 15:57

Sarcasm?

Felix Da Housecat said:
Install norton av that will get rid of it.

*May not be true

encephalopathy · 9 May 2009 at 22:56

try running hijackthis and post a logfile here

uv · 9 May 2009 at 23:02

Fresh Windows install? It's my answer to any OS problem