"this device could perform faster if you connected it to a usb2.0 port"

TheCenturion · 12 Mar 2010 at 18:55

I keep getting this message whenever I plug my hard drive in. it always used to connect in 2.0, yet recently it's stopped. I tried it in another machine and I got the same problem. I also tried a different mini A to B usb, but it doesn't help

Does any one know how to fix the problem?

Thanks

TheCenturion · 12 Mar 2010 at 23:04

Help me, please?

Aod · 13 Mar 2010 at 02:10

try updating your chipset drivers

bledd · 13 Mar 2010 at 09:36

try another cable

if it's powered by USB, make sure it's a pretty thick cable and plug it into a rear port

SupermotoMX · 13 Mar 2010 at 21:23

are the front ports not 2.0 then? :O

uv · 13 Mar 2010 at 21:28

SupermotoMX said:
are the front ports not 2.0 then? :O

There's no way to know until we know what motherboard the OP is using

Amp34 · 13 Mar 2010 at 21:29

SupermotoMX said:
are the front ports not 2.0 then? :O

Yes and no...

Most are on new computers but some older computers only have USB1 on the front.

TheCenturion · 13 Mar 2010 at 21:36

I'm using an Intel i925x

The device used to run in 2.0 a few weeks ago. Even in the front ports. I've tried 3 different cables, and I'm sure I've got the latest drivers

swanseajack · 14 Mar 2010 at 00:59

Device manager, right click and under power save mode see if its set to use max power, or in the bios see if you have enhanced usb enabled.

.Simon · 15 Mar 2010 at 06:08

As swanseajack said, check in the BIOS for the USB section. Your settings could have defaulted somehow.

TheCenturion · 17 Mar 2010 at 17:50

I've checked the bios and nothing's different. It's a dell anyhow, so the bios doesn't exactly offer much

TheCenturion · 3 Apr 2010 at 22:12

Still no luck

It's not a laptop, it's a pc and as it's a dell, there's not much I can change in the bios.

Raumarik · 3 Apr 2010 at 23:04

Many Dells desktops use to have low powered front USB ports with only the back ones being fully powered, not sure why but it meant the front ones were always slower and USB 1, not USB 2.

TheCenturion · 4 Apr 2010 at 16:28

I think mine is 2.0 in the front. It used to be 2.0 front and back. Now it goes to 1.1 no matter where I plug it in

postmanfw · 4 Apr 2010 at 18:46

anant_shah94 said:
tried it in another machine and I got the same problem. I also tried a different mini A to B usb, but it doesn't help

Thanks

Sounds like a fault with the ext hard drive then