This is how good Corsair's Customer support is LOL

pete_agreatguy

pete_agreatguy

pete_agreatguy

Associate
Joined
8 Dec 2012
Posts
186
Location
UK
How bad of a response can you get ...

Dear Sir / Madam,

I am trying to find out which screws fit the following holes on the 750D case hard drive bay and hard drive cage as I need to fix my hard drives to the tray and the tray to the hard drive cage in order to help reduce vibration noise:

http://i618.photobucket.com/albums/tt265/aniceguy85/forums_keep/750d_hdd01.jpg~original

and ...

http://i618.photobucket.com/albums/tt265/aniceguy85/forums_keep/750d_hdd02.jpg~original

Thank you in advance for your aid
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Corsair's Customer Support Response:
Hi Peter,

We don't have a specific screw for just that what we have would be the set http://www.corsair.com/en-eu/accessory-kit-730t-750d-760t-780t here is the link and the screw your looking for would be included.

Thank you
Click to expand...
They design a case and then don't have a clue what they have designed.
 
That's a fair comment. That link is extremely useful also! Thanks :)

I've worked out that the normal HDD/ODD screw type secures the hdd to the tray but I am struggling to work out which screw secures the hdd tray to the hdd case.
 
@lurkio I have managed to reduce my noise issues considerably.

I used the standard HDD/ODD screws from the kit included with the case to secure the mechanical drives to the hdd trays.

I've used the HDD tray screws as indicated in the case manual to secure the trays to the hdd cage. They look like the bottom middle bagged screws in this image.

*** See the following post: ***

http://forum.corsair.com/v3/showthread.php?t=154066

UPDATE to this post found here: https://forums.overclockers.co.uk/posts/31398208
 
Last edited:
UPDATE:

@lurkio this may interest you.

Recently I started hearing the vibration noises again. So after a good couple of days troubleshooting this, I finally found what works best for the 750D case.

Having the hard drives secured with screws to the trays helps but if you secure the trays to the cage, that seems to help cause vibration noises (a humming sound).

I've got the hard drives secured to the trays but not secured the trays to the cage with them slightly orientated in a way so that the plastic clips don't touch the cage edges :) This seems to work best.

I'm not sure if it is relevant but I also screwed the tray cage to the chassis by inserting a screw behind the front fan into the whole on the side of the tray cage. You'll see it. Also secure the tray cage to the case using the two screws on the bottom (at the front of the tray cage).

I'm contemplating replacing this case after this experience though to be honest.
 
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