Package hols which include a flight are ATOL-protected
Package holidays that include a flight are covered by the Air Travel Organiser's Licence (ATOL) scheme. This is the case whether you booked direct with Thomas Cook or via an agent. Look for the ATOL protection sticker (shown right) .You should have received an ATOL certificate when booking (Thomas Cook says if you booked direct with it, it will be on the final page of your booking documents):
ATOL protection means that if Thomas Cook were to stop trading:
- If you hadn't started your trip when it stopped trading, you'd get a full refund (or in some cases a replacement holiday instead).
- If you were already on holiday when it stopped trading, you'd be able to finish your trip and return home.
It's worth noting that if you booked with a gift card and your holiday is ATOL-protected so you're due a refund, it would be paid in cash.