Thoughts on graphics issue please...

[Charlie Bravo]

I'm intending on sending my Palit RTX2060 back to OcUK tomorrow due to some issues I've been experiencing but was hoping to get a few opinions before I wave it off on its RMA journey.

From building my new system, the screen (Acer H257HU) had been doing this on a regular basis...

https://youtu.be/tk7KEZtpEe4

The only way to get it to stop was to reboot. I changed drivers, swapped from Display Port to HDMI and updated the BIOS on the MSI motherboard and apart from 2 or 3 instances, it seems to have calmed down.

Howevrr, a couple of days back, whilst sitting on the desktop, I was presented with this...

I'm pretty sure it's a card issue but does anyone think it's a monitor issue instead before I send the card to OcUK?

Cheers all.

 

[gpuerrilla]

Yeah I have had that happen in the past but the rainbow lines is a good indicator of the GPU memory having issues.

 

[mmj_uk]

Plug it into a spare TV or old monitor and see if it still does it, I was going to say try a different DisplayPort cable but if it's still doing it occasionally with HDMI then there's a good chance it could be a faulty monitor?

 

[Charlie Bravo]

I've tried two Display Port cables with no success. The HDMI cable also had the same issue as did changing drivers.
The one thing that seemed to calm it down was the BIOS update on the MSI B450m Gaming Plus board.

It still did it a few times following that, but nowhere near as often.
I could plug it into my TV but the black screen hasn't happened for a number of days now so I could be waiting a while.

The photo above is the latest thing which has prompted me to finally send it back.

 

[mmj_uk]

Totally undo any overclocks (including CPU/RAM) and try it on another display, if it still does it then chances are it's GPU related, possibly PSU. Try to rule out your monitor first though.

 

[Zernath]

That looks GPU related to me. I would just send the card on its way, and hope for better luck next time.