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Threatening email

Discussion in 'Graphics Cards' started by LeMson, Oct 19, 2019.

  1. LeMson

    Mobster

    Joined: Mar 21, 2012

    Posts: 2,812

    Why do I have a threatening email from ocuk about my gfx card? I'm upset now
     
  2. shankly1985

    Capodecina

    Joined: Nov 25, 2011

    Posts: 19,348

    Location: The KOP

    Saying?
     
  3. Rroff

    Man of Honour

    Joined: Oct 13, 2006

    Posts: 66,762

    I think you are going to have to elaborate.

    Is this an email from OcUK or has a member here contacted you via the OcUK forums, which sends an email, with a nasty message?

    I can't see any mailshots on the subject so assuming you aren't being humorous about some kind of offer or something they've sent out.
     
  4. vanandjuanunited

    Soldato

    Joined: Oct 20, 2005

    Posts: 5,244

    I'm even more upset because you're post has too little information to determine if you have good reason to be upset. Thanks OP. :(
     
  5. Donnie Fisher

    Hitman

    Joined: Jun 22, 2018

    Posts: 512

    Location: Vegas baby !

    I think I'll send him an email demanding more info....
     
  6. LeMson

    Mobster

    Joined: Mar 21, 2012

    Posts: 2,812

    Ocuk email "Depending on the age of the items, the refund may include a deduction for the length of time you have used them (known as rescission)."

    So I've used my card for 8 weeks, then it died, I've sent it for rma, turnaround could take around 4 weeks, and at the end I may end up losing money? This is making me very sad :(
     
  7. Illuminist

    Mobster

    Joined: Sep 26, 2017

    Posts: 3,696

    Location: In the Masonic Temple

    You are worrying for nothing, your card is not old enough to suffer from rescission, it's for cards that are a year or years old, AND OCUK have always been about a week or a little more with sorting RMA's when I have had to do it.
    TLDR:
    Don't worry it's all okay.
     
  8. NoNameNoNumber

    Mobster

    Joined: Nov 25, 2009

    Posts: 4,808

    Toughen up buttercup.
     
  9. Illuminist

    Mobster

    Joined: Sep 26, 2017

    Posts: 3,696

    Location: In the Masonic Temple

    Butter up toughnut
     
  10. Firestar_3x

    Caporegime

    Joined: Mar 11, 2005

    Posts: 29,885

    Location: Leafy Cheshire

    "Threatening email" PMSL.
     
  11. TNA

    Capodecina

    Joined: Mar 13, 2008

    Posts: 13,353

    Location: London

    Lol :D
     
  12. LeMson

    Mobster

    Joined: Mar 21, 2012

    Posts: 2,812

    It's not funny guys, even my cat looked upset this morning, this whole situation is now affecting my family
     
  13. Illuminist

    Mobster

    Joined: Sep 26, 2017

    Posts: 3,696

    Location: In the Masonic Temple

    What relation to you is the cat?
     
  14. Thekwango

    Capodecina

    Joined: Feb 5, 2009

    Posts: 11,646

    Location: Northern Ireland

    Lover.
     
  15. billysielu

    Capodecina

    Joined: Aug 9, 2009

    Posts: 11,513

    Location: Oxfordshire

    Yeah I agree that policy about people losing money for receiving faulty products has to be illegal surely.
     
  16. Illuminist

    Mobster

    Joined: Sep 26, 2017

    Posts: 3,696

    Location: In the Masonic Temple

    What do you mean ! Surely it's totally fine to wait till the last day of your 5 year warranty and then send it back for RMA having shorted it with a screwdriver?
     
  17. LeMson

    Mobster

    Joined: Mar 21, 2012

    Posts: 2,812

    Being super serial for a moment, I just thought it was a bit cheeky to put it in the email, no info about my card, where it is, what's wrong with it, just sent to manufacturer (they down the road or other side of the world on a slow boat?), it could take around 4-5 weeks and the rescission bit, thanks, meanwhile second weekend, having worked all week with my gaming ruined. Cat still looks forlorn btw.
     
  18. Illuminist

    Mobster

    Joined: Sep 26, 2017

    Posts: 3,696

    Location: In the Masonic Temple

    Give her some love and play some cod mobile ?
     
  19. LeMson

    Mobster

    Joined: Mar 21, 2012

    Posts: 2,812

    Cod mobile, bro I'm already depressed :(
     
  20. XeNoNF50

    Wise Guy

    Joined: Jan 11, 2016

    Posts: 1,140

    Have they enabled controller support yet?