Tiscali MACs.

Soldato
Joined
5 Jul 2003
Posts
16,206
Location
Atlanta, USA
Hi.
I got bored a few mins ago, and after running a few line checkers, it appears i cant get more than 512kbps ADSL, but can get upto 3Mb ADSL Max.
So now i want to change ISPs.
Are Tiscali giving out MACs now when requested? Is it finally like other ISPs, and migration from Tiscali has minimal downtime?

Thanks in advance all.
:)
 
BoomAM said:
Hi.
I got bored a few mins ago, and after running a few line checkers, it appears i cant get more than 512kbps ADSL, but can get upto 3Mb ADSL Max.
So now i want to change ISPs.
Are Tiscali giving out MACs now when requested? Is it finally like other ISPs, and migration from Tiscali has minimal downtime?

Thanks in advance all.
:)

I'm not sure but they should issue them without hassle. Give them and ring and if they stall report them to Ofcom!
 
Phoned them up.
They've finally changed my 512 unlimited from £25/month to £10 a month.
And the guy i got, said that if i ring the cancelations line and ask for a MAC, they'll give it me. And once ive given it my new ISP, they'll be a few hours downtime to me, and thats it.

Which im quite pleased about.
So im gonna see how it goes for a week or so, and then in the mean time, research other ISPs.
Im tempted by Pipex tbh. Any suggestions. I find ADSL guide a pain to find out that sort of information on before anyone suggests there (or anywhere similar. :p)
 
BoomAM said:
Phoned them up.
They've finally changed my 512 unlimited from £25/month to £10 a month.
And the guy i got, said that if i ring the cancelations line and ask for a MAC, they'll give it me. And once ive given it my new ISP, they'll be a few hours downtime to me, and thats it.

Which im quite pleased about.
So im gonna see how it goes for a week or so, and then in the mean time, research other ISPs.
Im tempted by Pipex tbh. Any suggestions. I find ADSL guide a pain to find out that sort of information on before anyone suggests there (or anywhere similar. :p)

What is your budget? What are your usage requirements?
 
Unlimited line is a must. And i do mean unlimited.
If ive been DLing a lot, i average about 20Gb a month.
The ISP must also not be blocking any common ports. Or have been known to do so.
Im on 512 at the moment.
I dont really want to spend more than £20. £25 at a push.
As fast as possible in regards to speed. As stable as possible as well. Tiscali have their flaws, but downtime due to them isnt. It rarely drops the connection.

All of their telephone support must be based in the UK. Im fed up of tech supports that i dont understand.

I'd also prefer to stick with one of the bigger companys.

Thanks.
 
Nildram - MaxDSL with a 50GB peaktime cap is £25.99

They're pretty good, and miles and miles better than Tiscali, that's for sure
 
FunkyT said:
I'm not sure but they should issue them without hassle. Give them and ring and if they stall report them to Ofcom!

What can Ofcom do about it? ISP's aren't legally bound to give out MAC codes.
 
I was looking at that Nildram offer:
-----
3Mbps Download, 448Kbps Upload
50GB fair use quota (during peak hours), use as much as you like off peak
5 POP3/IMAP mailbox with anti-virus and anti-spam controls
Web mail (access to your mail from any Internet connected PC)
100MB e-mail storage
100MB of non-commercial web space - create your own web site
0845 backup dial-up access within the UK
Newsgroup access - 2 * 256Kbps feeds, 20GB download limit per month

Seems like the one to go for really.
Although if there were similar 'specs' for 2Mb on another ISP, i'd be tempted by that.
 
Hmm.
Am i correct in thinking that the 'MaxDSL' option that some ISPs offer, will offer me the fastest that my line will do, upto 8Mbps? So if my line is ever upgraded so it can go above 3Mbps, i can get the full 8Mbps without paying extra?
 
This 3mbps figure is just a BT checker guesstimate, you might or might not get that, you might get more even.

MaxDSL is rate adaptive, it'll sync at the highest speed it can, down to a target SNR, so yes, if BT did improve your line (no idea why they would, unless they replaced sections of old cable for some reason), your sync speed would go up.
 
Im tempted to go for the 3Mbps Nildram to be honest.

I told Tiscali this morning to change my 512/£25 to 512/£10. Will this affect migration at all if i was to go ahead with it?

Would listing my current sync settings here allow anyone to tell me what sort of speed i could expect from a MaxDSL line? Because im not too keen on shelling out for a service that may or may not be any faster than what im currently on.
DSL Status : Up
DSL Modulation Mode : GDMT
DSL Path Mode : FAST
Downstream Rate : 1152 Kbps
Upstream Rate : 288 Kbps
Downstream Margin : 12 db
Upstream Margin : 26 db
Downstream Line Attenuation : 54
Upstream Line Attenuation : 31
Downstream Transmit Power : 0
Upstream Transmit Power : 0

PVC Connection
Encapsulation : RFC 2364 PPPoA
Multiplexing : VC
QoS : UBR
Pcr Rate : 0
Scr Rate : 0
Autodetect : Disable
VPI : 0
VCI: 38
Enable : Yes
PVC Status : Applied
The BT/ISP line checkers say i can get 3Mb MaxDSL. & Maybe 1Mb normal ADSL.
The SamKnows Checker says the same.
 
BoomAM said:
Which are the stats i should be using?
As with the downstream attentuation & margin, i get 741kbps.

You need to input:

Attenuation = 54dB
Noise margin (SNR) = 12dB

I'm not sure about your line speed - you appear to have a 1Mbps service not 512Kbps?
 
FunkyT said:
There seems to be a complaints procedure in place: http://www.ofcom.org.uk/complain/internet/switching/switch/

It might not be "legally binding" - are you suggesting it's a waste of time?

The complaints procedure is a waste of time unless the ISP has signed up to the voluntary code of practise. That said, Tiscali have signed up to it.

Basically the ISP can block you migrating by means of a MAC code but they can't of course stop you moving by cancelling your contact and starting from scratch elsewhere.
 
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