Tracerouting Xbox Live

Unconditional · 4 Apr 2006 at 23:29

I have had trouble d/ling from XBL with 'connection lost' over the last few days, and I need to find out if my ISP is at fault.

So I need to traceroute the XBL server to see if I can get a connection from this connection, so I need to know what IP to traceroute is possible?

Thanks

Wyrdo · 5 Apr 2006 at 08:08

I think this might help, it's to do with downloading from the marketplace but I assume the IP address listed in that document would be a good one to use.

http://www.xbox.com/en-US/support/systemuse/xbox360/livefeatures/marketplace-faq.htm

Unconditional · 5 Apr 2006 at 22:16

Thanks for that, can anybody tell me if they can open either of those files on the site?

Both time out for me, and this could be the root of why I can't download.

Thanks

tom_e · 5 Apr 2006 at 22:17

i can get them both so looks like a problem your end your not using ntl by any chance?

Unconditional · 5 Apr 2006 at 22:28

blitz2163 said:
i can get them both so looks like a problem your end your not using ntl by any chance?

Thanks for doing that for me, I had trouble downloading both, and then when I finally made a connection it simply downloaded a 3-4KB file(Should be 144MB) and completed, so something went totally wrong there.

And yes I'm using NTL...I guess I need to contact them to sort something out with my connection?

Unconditional · 5 Apr 2006 at 22:33

Strange thing though is how I've been able to download fine the last few months, but in the last few days its started messing up.

Unconditional · 6 Apr 2006 at 09:59

I contacted NTL and told them about my problem, and they said that seeing as they can connect the the XBL IP fine themselves, that it must be a problem at my end, probably with the router blocking the file, even though I have no problems downloading anything else on this computer.

Is there anything on the router at all which is likely to block this file I'm trying to download from MS, but not anything else?

tom_e · 6 Apr 2006 at 11:07

try connecting directly to your modem rarther than through the router, ntl have been having problems lately with pages timeing out and some unavlible so they may just be trying to fob you off.

Unconditional · 6 Apr 2006 at 14:29

If I connect my Xbox straight to my cable modem I can't connect, I run the XBOX LIVE Connectivity test, and it fails the MTU test, which it passes when I have my router connected.

Is there a solution to this?

Are NTL likely to fix the problems they have been having recently?

tom_e · 6 Apr 2006 at 14:46

Unconditional said:
Are NTL likely to fix the problems they have been having recently?

Dont be silly because as far as they are concerned there is no problem

Unconditional · 6 Apr 2006 at 16:26

Lol, I rang them this afternoon, and both the guy I spoke to and the supervisor told me that it was a problem with Xbox which is not something they support, but when I asked him why I couldn't access it from my PC which can download fine from other websites, he still blamed it on MS.