Tracing dealer on iDrive history

energy · 25 Feb 2019 at 21:11

Hi

Looking to buy an F30 and have found one I like - however, looking at the iDrive there's 37.000 miles and 20 months between its first and second services. Now I know that the service intervals are variable but there's no way the computer would stretch it that far.

I'm guessing the number to the right of each service relates to the particular dealer it was carried out at, both were at dealer 08864.

Is there a way to find out which dealer this was as I might give them a call and see if they've carried out another service which wasn't entered on the system? Otherwise I'll be giving it a miss...

[TW]Fox · 25 Feb 2019 at 21:20

BMW UK will tell you.

Scania · 25 Feb 2019 at 21:21

Googling that dealer code brings up Stratstone BMW Derby.

Might not necessarily be that dealer, as Fox says, speak to BMW UK.

energy · 25 Feb 2019 at 21:43

Thanks. Thought it would be easy to find the dealer based on that number and just give them a call directly. Scania I don't know what you googled but when I did it brings up Cotswold Cheltenham BMW instead...

energy · 26 Feb 2019 at 19:22

Just a quick update - had to call an 090 number who told me the dates the car visited a dealer and which dealer it was (Stratstone) but couldn't tell me what had actually been carried out or the mileage - so I then called the dealer and they were able to provide the details.

So the services shown on the iDrive aren't always up to date which I found odd.

BennyC · 26 Feb 2019 at 21:11

It used to be, and may still be the case, that the service trip needs manually resetting. If this wasn't done it might explain the discrepancy?

To play devils advocate just because a service trip has been reset doesn't necessarily mean the work has been done, though the dealer/indy stamp should provide enough assurance

[TW]Fox · 26 Feb 2019 at 21:34

BennyC said:
though the dealer/indy stamp should provide enough assurance

No stamps in an F30 - no service book.

Scania · 27 Feb 2019 at 04:15

energy said:
Scania I don't know what you googled but when I did it brings up Cotswold Cheltenham BMW instead...

I just popped in the number along with “BMW dealer code”

Pot luck rather than knowing for sure!

Glad you sorted it.