Transaction on credit card from Microsoft that i never made???

called 1-800-4myxbox (or something like that)

Told them i've not used my live account in about 7 months, and i've just been billed for a further year, and asked for a refund.

The lady was really nice and told me that i will be refunded and gave me a ref number.

Really suprised on how nice and helpful the woman was.

I have no complaints at all over this.... suprisingly! :)
 
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