Trouble opening ports

Drojman · 22 Dec 2014 at 12:05

Hi all,

I know this is the ultimate newb question, but I'm having trouble forwarding my ports - thing is I've done it lots of times on previous routers and had no trouble. I now have a Draytek 2850 and while the process is the same, I can't for the life of me seem to get it to actually work.

Here's my port forwarding settings pages:

Now I've set up my personal PC to be on that static IP, but no matter how much I try, it doesn't seem to forward the ports.

Any help would be great.

SiriusB · 22 Dec 2014 at 12:08

Could be a daft question, but are you positive your PC is at that IP address? And that your PC has those ports open on its firewall?

Are you sure you have the correct protocols and correct WAN port?

Drojman · 22 Dec 2014 at 12:16

This is what my ipconfig reads back as so I'm fairly sure:

Not sure what you mean by protocols? TCP and UDP? I think so...

I chose WAN2 because it shows this

bledd · 22 Dec 2014 at 12:17

Check it's 100% the right IP.
Check it's the right WAN port.
Disable local firewall whilst testing, if this is the issue, then create a firewall rule also.

Is that the right page?

I think they usually let you pick the local port you want it mapped to.. forwarding might not be the same as opening..

From memory, I think it's 'port redirection' on Draytek models.

SiriusB · 22 Dec 2014 at 12:36

bledd. said:
From memory, I think it's 'port redirection' on Draytek models.

Aha, forgot about this!

I don't have a Draytek handy, but a quick look on portforward.com shows "Port Redirection" being used and not "Open Ports".

bremen1874 · 22 Dec 2014 at 12:40

You can use 'port redirection' or 'open ports' depending on what you're trying to achieve.

Port redirection only deals with single ports but allows for port translation.

Open ports will handle port ranges but doesn't allow for port translation.

Drojman · 23 Dec 2014 at 14:24

I've tried port redirection, unfortunately to no avail:

bremen1874 · 23 Dec 2014 at 14:30

How you were doing it originally looked okay.

Have you checked that it isn't a firewall issue on the PC?
Where are you testing from? If it's from the LAN side you can get strange results.

Drojman · 23 Dec 2014 at 17:25

I tried switching off the firewall completely but still no luck. However the test did fail instantly rather than a large delay. Wonder if that makes a difference?

The website I used is:

http://www.canyouseeme.org/

bremen1874 · 23 Dec 2014 at 17:32

I'd reset the router to factory and reconfigure it from scratch. I've used various models of DrayTek router and opening/forwarding ports has never been an issue.

BTW don't you have the option of selecting UDP/TCP as the protocol rather than specifying them separately?

APM · 24 Dec 2014 at 09:41

Is there a reason you are not using WAN 1?

Have you tried the set up using WAN 1 instead of WAN 2?

bledd · 24 Dec 2014 at 10:01

bremen1874 said:
I'd reset the router to factory and reconfigure it from scratch. I've used various models of DrayTek router and opening/forwarding ports has never been an issue.

BTW don't you have the option of selecting UDP/TCP as the protocol rather than specifying them separately?

This

Never had a problem with them, the interface is a tad different, but can always find your way around them.

Drojman · 25 Dec 2014 at 00:08

OK I'll try setting up the router again...

I'll leave it to after Christmas though, don't want to upset the family if something goes wrong!