Troubleshooting: updated BIOS in preparation for Ryzen 5000 update, and Windows no longer loads!

MichaelW · 29 Dec 2022 at 09:21

Hi all, I’m a bit stuck here

I have a 2019 AM4 motherboard with a 2600 in it, and have just bought a 5600x as an upgrade. I preemptively flashed the BIOS to prepare, and it was a success.

But now as windows loads I am getting BSOD with error “critical process died”. Windows repair and even reset are not working with message “there was a problem while resetting this PC”. It’s windows 10.

Have I broken my motherboard?

mickyflinn · 29 Dec 2022 at 09:59

Did you set memory speed in the bios ,etc ?

MichaelW · 29 Dec 2022 at 13:32

I had XMP on but have disabled it and everything else back to factory settings to try and boot.

I’ve managed to find a windows 10usb drive and have done a fresh install on a formatted hard drive. Annoying but at least it seems to work now. I’m going to try and get onto windows 11 now.

Zeebedy · 29 Dec 2022 at 16:26

yeah, im now on W11 and its much better now than when first released. Not perfect, but good.

Jamin280672 · 29 Dec 2022 at 19:02

You'll probably find your old processor wasnt fully supported any longer after updating the bios, a lot of the older AM4 motherboards had to remove older CPU microcodes to make way for the newer chips due to the bios chip being too small, it would help if we new which board it was.

Major774 · 29 Dec 2022 at 19:41

Previous CPU being a 2600, I would assume support was dropped after the BIOS flash.

You just need that 5600X to arrive sooner haha.

Confused Stu · 29 Dec 2022 at 20:16

What board is it? Could the BIOS update have reset the SATA to IDE-compatible rather than AHCI and caused that error (is this still a problem in 2022, or am I showing my age?)?