Trying to remove oven bulb cover

I called Bosch just now and they're sending me a replacement for the replacement. The one they sent me a couple of weeks ago has already got hairline cracks. He said it might be a manufacturing fault or could have been dropped and weakened somewhere between the factory and delivery. I've unscrewed it a few times to keep it clean and screwed it back in so it's not too tight, but not dropped it.

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Top tip. When you install the new glass cover do not over tighten it. I have a few break in a row due to my need to make sure it was tight.

Also when in a similar situation (I.e. trying to unscrew a broken cover) I found that pliers were the best way to grip the broken glass to unscrew it.
 
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