Two factor autentication - potential problem with temporary phone number.

[crobot]

Hello people. I set up a new ipad and iphone today for someone, both with the same and new apple ID i.e linked together. The problem is the phone had a temporary phone number which is going to be lost on Monday. I am uncertain whether the 2 factor authenticaion was turned on or not with the temp phone number. When the phone number changes, what will happen? Will they get locked out of their devices if the 2fa was turned on? If its not turned on will there be any problems as well?

 

[Deleted member 77746]

They will get locked out if using 2FA yes. If it’s not turned on then there won’t be a problem.

Log out of the site and temporarily remove 2FA, u less it’s enforced that is.

 

[crobot]

Thanks for your reply. I am not sure I can get hold of him this weekend which makes matters worse. I find it hard to believe that apple would allow such equipment to me rendered useless over a problem that is probably quite common. Would they be able to ulock the devices if taken to the apple store?

 

[Broken Hope]

Apple 2FA doesn’t use the phone number you get a prompt pop up on a trusted device. Not sure there will be an issue.

 

[mrochester]

Apple 2FA doesn’t use the phone number you get a prompt pop up on a trusted device. Not sure there will be an issue.

Yes Apple 2FA is a trusted device approach with backup to mobile or other phone number. Make sure to keep backup numbers up to date under settings, name, passwords and security.

 

[Deleted member 77746]

Thanks for your reply. I am not sure I can get hold of him this weekend which makes matters worse. I find it hard to believe that apple would allow such equipment to me rendered useless over a problem that is probably quite common. Would they be able to ulock the devices if taken to the apple store?

If you have proof of purchase yes.