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Ubisoft Points the Finger at AMD For Technical Bugs in Assassins Creed Unity

tommybhoy

tommybhoy

tommybhoy

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Here is a quote from the Ubisoft PR which can be found here:


We are aware that the graphics performance of Assassin’s Creed Unity on PC may be adversely affected by certain AMD CPU and GPU configurations. This should not affect the vast majority of PC players, but rest assured that AMD and Ubisoft are continuing to work together closely to resolve the issue, and will provide more information as soon as it is available.
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It goes without saying that I had serious trouble believing that the entirety of the glitches present in Assassins Creed Unity are the cause of Catalyst Drivers (AMD). While modern drivers can be the cause of low frame rates in certain cases, they are not usually behind texture popping and entity glitches. One of the primary selling points of Assassins Creed Unity (from Ubisoft’s Marketing) was the fact that the game supported ‘thousands of NPCs on screen’. Well, they were right about that, but looks like they conveniently forgot to mention the performance hit that would ensue from using so many dynamic objects. We sent some emails and and found out what is really happening:

The game (in its current state) is issuing approximately 50,000 draw calls on the DirectX 11 API. Problem is, DX11 is only equipped to handle ~10,000 peak draw calls. What happens after that is a severe bottleneck with most draw calls culled or incorrectly rendered, resulting in texture/NPCs pooping all over the place. On the other hand, consoles have to-the-metal access and almost non-existent API Overhead but significantly underpowered hardware which is not able to cope with the stress of the multitude of polygons. Simply put, its a very very bad port for the PC Platform and an unoptimized (some would even go as far as saying, unfinished) title on the consoles.
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Games should be created with the target hardware in mind. And from what I have seen so far, high end rigs built with the likes of Titans (Nvidia) and R9 295Xs are glitching as well. So unless the Titan GPU was secretly made by AMD, I am not really sure what Ubisoft PR is on about. The game appears to be barely functional, something that would automatically merit low scores. The post-launch embargo on reviews seems to have foreshadowed the condition of the title. I really enjoyed Assassins Creed Black Flag, but to me, Ubisoft has been making bad calls after bad calls lately, and their PR is heading towards a colossal train wreck. Alienating PC users is one thing, but at this rate, pretty soon, even console users will be vary of their games. Still, Far Cry 4 has yet to be released, so maybe not all hope is lost yet (fingers crossed).
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Read more: http://wccftech.com/ubisoft-points-finger-amd-technical-bugs-assassins-creed-unity/#ixzz3IzQdlUNs


Could swear it had TWIMTBP on the box Ubi.;)

*Update*

tommybhoy said:
Ubisoft Community Manager

UbiJohkr:

Update on Performance Issues
As previously reported on the Assassin’s Creed Live Updates Blog, our team is furiously working to resolve bugs and performance issues for Assassin’s Creed Unity on all platforms. On PC, some media outlets have misinterpreted a forum post indicating that we were working on resolving issues that were AMD-specific. We apologize for any confusion and want to be clear that we are working with all of our hardware partners to address known issues that exist across various PC configurations. We care deeply about a smooth and enjoyable Assassin’s Creed experience and we will continue to update customers as these issues are fixed via the AC Live Updates Blog.
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http://forums.ubi.com/showthread.php/950270-Update-on-Performance-Issues
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*Update 2*

tommybhoy said:
All Platforms - AC Unity CURRENT KNOWN ISSUES

All Platforms - AC Unity CURRENT KNOWN ISSUES
Across All Platforms (PC / PS4 / Xbox1)

- Not able to progress past Sequence 1 / Memory 3 if you started to play as you were downloading the game WORKAROUND BELOW
What to do?
Allow the game to finish downloading and installing. Once finished, you’ll be able to go on within the game. You can check the download progression within your platform. Thanks for your patience.



- Frame rate issues. WORKING ON IT WORKAROUND BELOW
What can I do in the meantime?
If playing single player, we suggest that you disconnect from your internet connection (wifi or network cable).It could potentially improve frame rate.


- Graphical and collision issues. WORKING ON IT

- Matchmaking co-op issues. WORKING ON IT WORKAROUND BELOW FOR PS4 and PC
How to join friends in a Co-op game?
Invite a player into your gameworld. NOTE: don’t be in a mission, be in free roam.
The player joins.
Manually start a coop mission by going to the marker on the map, or joining the coop mission from the progress tracker.
Coop will work.


- Uplay Services
Uplay Actions & Rewards are not accurately listed as completed WORKING ON IT
Uplay Units do not appear as credited at the moment WORKING ON IT
Uplay is experiencing intermittent connection issues WORKING ON IT


- Some Unite Program Rewards are not redeemable (comic book & soundtrack) WORKING ON IT

- Spin to Win
Getting an error message on the Spin to Win website FAQ AVAILABLE HERE
Getting an error message when trying to redeem FAQ AVAILABLE HERE


- Ubi-collectibles codes might be invalid when redeemed on http://acinitiates.com/promotions WORKING ON IT WORKAROUND BELOW
What to do until this is fixed?
Please ask a question on our Support site support.ubi.com after login and choosing your platform so our support staff can provide help



- Companion App
Progression reset bug WORKING ON IT
Connectivity issues: WORKING ON IT
“Lost Assassins” bug: if the player started to play on companion 1st, then sync up on a console, player may lose all his assassin’s in his companion Nomad Brotherhood. FIXED
Some app crashes on devices not officially supported WORKAROUND BELOW
​Check if your phone is supported for the companion app: FAQ published on Ubi Blog including list of officially supported devices: http://blog.ubi.com/assassins-creed-...anion-app-faq/



- Initiates
Players cannot access the Assassin's Creed Initiates website FIXED
Uplay WIN services are down WORKING ON IT
Legacy synched data is not showing properly WORKING ON IT
Player get an error message when trying to redeem chests WORKING ON IT
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PC ONLY

- Can’t launch the game – ACU.exe WORKING ON IT

- Arno can fall through ground when free running on various props or when dropping down on to an NPC FIXED

- Arno to get stuck in a hay cart next to the Pantheon in the Bièvre district. FIXED

- A game crash when joining the co-op session of another player who has a specific single player and side missions progression. FIXED

- Some Crashes might occur WORKING ON IT
Please reach out to our support to ask a question and get support


- Getting stuck when launching the game WORKING ON IT

- Slow downloads on Uplay PC FIXED

- Helix Credits Issues FIXED
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http://forums.ubi.com/showthread.php/949543-PC-XB1-amp-PS4-AC-Unity-Current-Known-Issues

Just a couple of bugs.:p

At least they have identified a fair few and on it.
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Haaaa not even read it and first thing that came into my mind was, haven't we been here before?

Wasn't it amd and nvidia fault for Farcry 3? Joke of a company.

Honestly I would be happy if ubisoft closed down.
 
>The game (in its current state) is issuing approximately 50,000 draw calls on the DirectX 11 API. Problem is, DX11 is only equipped to handle ~10,000 peak draw calls. What happens after that is a severe bottleneck with most draw calls culled or incorrectly rendered, resulting in texture/NPCs pooping all over the place.

:eek:

Someone get a mop!

Also, muh mantle.
 
Not like there are Intel + nvidia users out there who also have a game that runs like a stuffed clock.

It's like they are trying to be the bad guy. EA threw out their copy of "How to lose customers and make profit" and ubisoft picked it right up. Glad I have never played a far cry or arsearsein's creed game so I have no desire to play the new ones.
 
AMD have missed a trick here then, they should have paid Ubisoft to add Mantle support to AC: Unity it would have been the perfect advertisement for Mantle unlike the last few games.
 
As there are issues on console (AMD GPU) as well as AMD GPU's on PC, to be fair to UBI they could have a point. I'm sure it will be resolved. Best to wait it out and purchase when bugs are fixed. I ended up buying Assassin's Creed Freedom Cry instead, really cheap on PSN and looks like a better game tbh :p That's my Assassin's fix until they launch a proper next gen Creed..
 
Orangey said:
Remember that "worst company in the world" award won by EA?

Yeah...
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Yeah, at least EA have a 24hr refund policy, Ubi would have went **** up if they had that policy.

Wouldn't be surprised if ACU opens the door on the law changing regarding refunds for games, could be the title to get the ball rolling...
 
Boomstick777 said:
As there are issues on console (AMD GPU) as well as AMD GPU's on PC, to be fair to UBI they could have a point. I'm sure it will be resolved.
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"To be fair to them", whether or not AMD hardware is causing the issues, the point remains that as a publisher they decide to push out the game dispite they clearly knew it wasn't ready.
 
It's not only amd though? I have seen countless reports from nvidia users also with same issues. Even totalbiscuit stopped his video and put up another talking about it.

There just putting blame onto others because ubisoft don't get anything wrong do they.
 
Lol vintage Ubisoft.

I smell another fc3 scenario, they'll blame gpu vendors until they manage to half arsed patch it.
 
Runs like crap on Intel and Nvidia as well, shame on Ubisoft putting the blame AMD when it's Ubisoft job to make sure it's running well.

Would love to see Nvidia and AMD comment on this. Would love to hear what they think.
 
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