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- Joined
- 28 Nov 2009
- Posts
- 881
- Location
- Manchester
Hi all, my dad is trying to help a friend with an issue.
The bloke had a server and 2 pcs, dells, windows xp, not new but not ancient. They were both hooked up to the server in an office and worked just fine.
He and his partner decided to leave the offices and work from home. When they get their pcs home something wierd happens.
Both pcs will boot into windows, but it will not recognise the keyboard or mouse (both into usb ports that worked before)- you are left stuck at the password entry screen.
I have just plugged my ps2 keyboard into one, and it works fine. We only have usb mice and cannot get them working. The actual usb ports are still ok and we have looked at the basics, plus this is happening accross 2 machines, I can get into windows using just a keyboard. When I look at mouse in the control panel, it just plain doesn't see a one, despite it being plugged in to a working usb port.
In my mind it has to be something trivial...but cannot think what.
Any thoughts?
The bloke had a server and 2 pcs, dells, windows xp, not new but not ancient. They were both hooked up to the server in an office and worked just fine.
He and his partner decided to leave the offices and work from home. When they get their pcs home something wierd happens.
Both pcs will boot into windows, but it will not recognise the keyboard or mouse (both into usb ports that worked before)- you are left stuck at the password entry screen.
I have just plugged my ps2 keyboard into one, and it works fine. We only have usb mice and cannot get them working. The actual usb ports are still ok and we have looked at the basics, plus this is happening accross 2 machines, I can get into windows using just a keyboard. When I look at mouse in the control panel, it just plain doesn't see a one, despite it being plugged in to a working usb port.
In my mind it has to be something trivial...but cannot think what.
Any thoughts?
Last edited:
And managed to use a ps2 to usb connector I stole out of my uni IT labs a good 6 years ago telling myself 'this is gonna be useful one day.' Six years sat in my IT 'man drawer' (see michael macintyre's scetch on this) and finally serves a purpose!